Re: WinXP Software Install Not Rebooting
From: James Morton (cyberad123_at_yahoo.com)
Date: 06/09/04
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Date: 9 Jun 2004 13:23:39 -0700
Here's a message from a guy at a company so desperate for attention
that they have to web-squat on the macsoft.com domain name to get any
business. Pathetic.
Rob Jones <robjones@lightspeedsystems.com> wrote in message news:<61s1a05rdr6ki2bu0mhlfg2klvehlegi50@4ax.com>...
> We have a software package that we want our customers to be able to
> push out to their desktops via GPO. A reboot is required before the
> software becomes fully operational. I've authored an msi package to
> use for this purpose, and specified that a reboot must occur. Running
> the msi package from the commandline on either WinXP or Win2K machines
> works fine - i.e., a silent install automatically reboots the
> machines, while an install with a user interface puts up a reboot
> prompt at the end of the setup.
>
> While testing this package under Group Policy, we've found that when
> the target machine is a Win2K machine, the install works as expected,
> but when the target is a WinXp Pro machine, the machine will not
> reboot.
>
> Our test environment is a Win2K-based AD with the WinXP Group Policy
> templates successfully applied to the AD controller machine. The GPO
> is computer-based, not user-based. When a WinXP machine is started,
> we can see our software being installed prior to the logon dialog's
> appearance, but no reboot ever occurs. On a Win2K machine, the
> software installation takes place before the logon dialog (just as in
> WinXP) AND the machine reboots before a logon is allowed. This is the
> behavior we are expecting with WinXP. We've told the machines to
> generate a detailed log of the setup (via the GPO) and in the log on
> the WinXP machines we see the following text:
>
> MSI (C) (98:D0): Passing reboot request to the service.
>
> Also, the App Event Log on the WinXP machines shows an event from the
> MsiInstaller (event ID 1005) which says the following:
>
> The Windows Installer initiated a system restart to complete or
> continue the configuration of 'Lightspeed Systems Security Agent'.
>
> It sure looks like the WinXP machines should be rebooting, but they
> don't.
>
> Anyone have any ideas about this?
>
> Rob Jones
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