Re: User Account Suddenly Unaccessable


You did the right thing but I failed to understand your response. It tells
me that only the Administrator has access to the CWLee profile folder. This
is inappropriate and needs fixing.

Here we go:
1. Reboot the machine.
2. Log on as administrator
3. Click Start / Run
4. Type the three letters cmd
5. Click the OK button
6. Type these three commands and press Enter after each of them:
xcopy /s /h /c /d "c:\Documents and Settings\CWLee\*.*" "C:\Documents
and Settings\cwlee.System-3\"
{Note: The above is a very long line that starts with [xcopy] and ends
with [-3\"].}
cacls "c:\Documents and Settings\cwlee" /e /t /g CWLee:F
cacls "c:\Documents and Settings\cwlee.System-3" /e /t /g CWLee:F
7. Reboot the machine.
8. Log on as CWLee.
9. Click Start / Run
10. Type the three letters cmd
11. Click the OK button
12. Type this command and press Enter:
set user
13. Report the value of "Userprofile".


"CWLee" <cdubyalee@xxxxxxxxxxxxxxxx> wrote in message
news:uCh2Y5q8JHA.4820@xxxxxxxxxxxxxxxxxxxxxxx

"Pegasus [MVP]" <news@xxxxxxxxxxxxx> wrote;

I previously wrote this:
- Type these commands and press {Enter} after each:
cacls "c:\Documents and Settings\CWLee" > c:\test.txt
notepad c:\test.txt{Enter}

You did the "cacls" bit but forgot the "notepad" bit. I need this
information to continue.

I am confused about your instructions. My interpretation is that you
wanted me to type two commands, as follows:

#1 cacls "c:\Documents and Settings\CWLee" > c:\test.txt

#2 notepad c:\test.txt

I did both of those, and reported the results. The results of #2 were:

(another screen opened which said:)

c:\Documents and Settings\CWLEE NT AUTHORITY\SYSTEM:F

(and then on the next line, but about half the way across
the screen:)

BUILTIN\administrators:F

So, if I have failed to understand your instructions I'm very sorry.
Please send them again - or at least the part that I failed to do.

Thanks.

========================


"CWLee" <cdubyalee@xxxxxxxxxxxxxxxx> wrote in message
news:%23O3WsPq8JHA.4608@xxxxxxxxxxxxxxxxxxxxxxx

"Pegasus [MVP]" <news@xxxxxxxxxxxxx> wrote:

"Which option do you prefer? In your reply you should also post the
result of the following steps:"

I prefer option b, and if that doesn't work then, later, try option a.

When I typed cmd and pressed enter, the screen opened with:

C:\Documents and Settings\Administrator>

I then typed the next instruction, both with a space after the > and
without a space, as follows: cacls "c:\Documents and Settings\CWLee" >
c:\test.txt In both cases the next thing that appeared was the
opening line, as shown above and repeated here:

C:\Documents and Settings\Administrator>

(I'm guessing I did something wrong here)

When I typed the next command, another screen opened which said:

c:\Documents and Settings\CWLEE NT AUTHORITY\SYSTEM:F

(and then on the next line, but about half the way across the screen:)

BUILTIN\administrators:F

Again, thanks, and I await your next message. I won't be back at my
computer for 1-2 hours.

===============================

From what you report it appears that there is exactly one profile
folder: "c:\Documents and Settings\CWLee", and that the registry points
at a non-existing folder. Why it would do so I cannot understand - I've
never seen this phenomenon. You have two options:
a) Modify the registry so that it points at the correct folder. This is
the cleaner solution but since it involves modifying the registry, it
involves a certain risk at the hands of the inexperienced.
b) Copy the existing profile folder to the folder that the registry
expects. This is more laborious by there is no risk involved.

Which option do you prefer? In your reply you should also post the
result of the following steps:
- Log on as administrator
- Click Start / Run
- Type the three letters cmd
- Click the OK button
- Type these commands:
cacls "c:\Documents and Settings\CWLee" > c:\test.txt{Enter}
notepad c:\test.txt{Enter}


"CWLee" <cdubyalee@xxxxxxxxxxxxxxxx> wrote in message
news:%23A2UTYp8JHA.1380@xxxxxxxxxxxxxxxxxxxxxxx

Thank you.

"Pegasus [MVP]" <news@xxxxxxxxxxxxx> wrote:

(Under Option a) ... "Report the file dates you see."

Four dates shown, as follows:

06/20/2009 07:19p
06/20/2009 07:19p
06/14/2009 03:22p
06/20/2009 07:12p

(Under Option b) ... "Report every folder name ('directory of') that
you see."

There were three, each of which started as:

Directory of c:\documents and settings\ and then differed, with
the
ending being:

Administrator
All Users
CWLEE

I believe that is what you wanted.

I really appreciate your continuing to assist me with this problem.

Thanks again.

=================================

Your original profile folder was "c:\Documents and Settings\cwlee".
At some stage you acquired a new profile folder, "c:\Documents and
Settings\cwlee\System-3". This is not unusual although the reasons
for it happening are not entirely clear. You now have two options:
a) Revert to the original profile folder.
b) Resolve the issue you have with the current profile folder.

Since Option a) may cause your computer to drop back by several years
(considering that you're running Win2000!), I suggest you follow this
option only if all else fails. Before we drop it altogether, let's
find out when it was last used. Here is how you can do it:
- Log on as administrator
- Click Start / Run
- Type the three letters cmd
- Click the OK button
- Type this command:
dir /ah "c:\documents and settings\cwlee\nt*.*"
- Press the Enter key.
- Report the file dates you see.

On to Option b): We need to find out if this profile folder has
really disappeared of if it's invisible, inaccessible or hiding under
a different name. Here is how you do it:
- Log on as administrator
- Click Start / Run
- Type the three letters cmd
- Click the OK button
- Type this command:
dir /ah /s "c:\documents and settings\ntuser.*" | more
- Press the Enter key.
- Report every folder name ("directory of") that you see.

"CWLee" <cdubyalee@xxxxxxxxxxxxxxxx> wrote in message
news:%23e0brOk8JHA.4820@xxxxxxxxxxxxxxxxxxxxxxx

"Pegasus [MVP]" <news@xxxxxxxxxxxxx> wrote:

"When you log on as Administrator, what do you see when you examine
the access permissions to this folder: C:\Documents and
Settings\cwlee.System-3\Application
Data\Microsoft\CryptnetUrlCache\?"

Thanks for responding.

First, the address you asked about above, from my original post,
cannot be followed as shown. If the term in that address
"cwlee.System-3" is replaced with "cwlee" then I can follow the path
all the way to: CryptnetUrlCache. That directory has two
sub-directories, "Content" and "MetaData".

If I right click on CryptnetUrlCache, and then click either sharing
or properties I get a screen with 3 tabs, labeled: General, Sharing,
and Security. I believe you are asking about the one named Sharing.

The Sharing tab has "Do not share this folder" checked, and the rest
of the tab has no data.

The General tab has location, size( 172KB), size on disk(248KB),
contains(30 files, 2 folders), and a creation date (May 4, 2004).

The Security tab, in the upper portion, lists two items:
Administrators (SYSTEM-3\Administrators)
SYSTEM

In the middle section none of the "permissions" categories have any
checkmarks - no marks in allow, no marks in deny.

Near the bottom is a statement, which is checked, saying "Allow
inheritable permissions from parent to propagate to this object.

Above the previous statement there is a button marked "Advanced" and
it says "Additional permissions are present but not viewable here.
Press Advanced to see them."

When I press Advanced another screen opens, with three tabs,
labeled: Permissions, Auditing, and Owner.

The Permissions tab has an area near the top which lists the two
items previously shown [SYSTEM and Administrators
(SYSTEM-3\Administrators)], with headings for Type(key symbol, and
the word Allow), Permission(Full Control), and Apply to(This folder
only).

Near the bottom of that tab is a checked box saying "Allow
inheiritable permissions from parent to propagate to this object."

There is another box below that one, unchecked, which says "Reset
permissions on all child objects and enable propagation of
inheritable permissions."

The Auditing tab has no entries on most of the screen, but near the
bottom there are two boxes, similar to the two boxes described
immediately above, with the term "auditing entries" replacing
"permissions."

The third tab, "Owner", says the current owner of this item is
"Administrators(System-3\Administrators). Below that statement is an
area with the title "Change owner to". There are two nearly
identical listings: The first has a single head symbol, followed by
"administrator (SYSTEM-3\administrator), and the second has a double
head symbol, followed by "Administrators (SYSTEM-3\Administrators).

The bottom of the third tab, "Owner", has an unchecked box saying
"Replace owner on subcontainers and objects."

Whew! I hope that gives you what you were asking for, and that you
are then able to advise me how to resolve the issue.

Thanks.

=========================

"CWLee" <cdubyalee@xxxxxxxxxxxxxxxx> wrote in message
news:eH5V%236i8JHA.4176@xxxxxxxxxxxxxxxxxxxxxxx

(Running 2000-Pro, SP-4, IE-6, classic mode.)

On this computer I have rarely used the Administrator
account; I have, for years, used a User account. This
evening I'm unable to access it. When I'm asked for my user
name and password, and I enter them correctly, I get two
error messages. The first one counts down for 30 seconds or
so, and is then replaced by the second one which also counts
down for 30 seconds, and then disappears. Here are the two
error messages

Error message #1:
Windows cannot copy file C:\Documents and Settings\Default
User\Application Data\Microsoft\CryptnetUrlCache\ to
location C:\Documents and
Settings\cwlee.System-3\Application
Data\Microsoft\CryptnetUrlCache\. Contact your network
administrator.

DETAIL - Access is denied.

Error message #2:
Windows cannot log you on because the profile cannot be
loaded. Contact your network administrator.

DETAIL - Access is denied.

Suggestions to resolve this problem appreciated.

When you log on as Administrator, what do you see when you examine
the access permissions to this folder: C:\Documents and
Settings\cwlee.System-3\Application
Data\Microsoft\CryptnetUrlCache\?













.