Re: Software program not loading

Ntoskrnl is the heart of the NT operating system. The only one used is the one in the System32 folder, it's normal to have copies of this file in the other locations than you mention, these other ones are just backups and archived versions that are kept and stored in these various locations when updates to the file are made.

Did you try pressing the F8 key when the computer boots and see if you can you boot the to the Last Known Good Configuration?

This might be a difficult problem to pinpoint, on a hunch I would try reinstalling the video drivers. Otherwise see if you can clean boot the machine:

How to perform clean-boot troubleshooting for Windows 2000
http://support.microsoft.com/kb/281770

Instead of going through the many steps in the above article it would be much easier to use msconfig and have it set the boot to a "Diagnostic Startup". You can download msconfig here:
http://www.gwynfryn.co.uk/downloads/msconfig.zip Unzip it and place it in your System32 folder, to start it just enter msconfig in the Start manu Run box.

John

Gordon Biggar wrote:
The second line of data in the error message is as follows:

Address 80549053 base at 80400000 Date Stamp 45ec3c8f - ntoskrnl.exe

I booted up in SAFE mode and did a search for ntoskrnl.exe, and found 13 references under C:\WINNT:

8 were in C:\WINNT\$NtUninstall etc.

1 in $NtUpdateRollupPack Uninstall$

ntoskrnl.exe.000 in above folder

1 in \Driver Cache\i386

1 in \ServicePackFiles\i386

NTOSKRNL in \System32

I had unsuccessfully tried to uninstall (through Control Panel) the software that was giving me a problem ("cannot uninstall because of a sharing problem" for a named file).

Could this uninstall have created the problem? As noted above, there was not a .dll file shown on the line above.

Gordon




"John John - MVP" <audetweld@xxxxxxxxxxx> wrote in message news:upHqfmgrJHA.1208@xxxxxxxxxxxxxxxxxxxxxxx
Is there a file identified in the error message? Try disabling your AV software and then see if you can boot normally. If you can boot to Safe Mode without problems then one of your drivers is causing problems, AV software and software firewalls have filter drivers that sometimes cause these kinds of problems, see here for more information:

How to Troubleshoot a STOP 0x0000001E KMODE_EXCEPTION_NOT_HANDLED Error Message
http://support.microsoft.com/kb/275678

John

Gordon Biggar wrote:
The situation is getting messier. I tried to uninstall the Peachtree software. The uninstall halted, because "another application has exclusive access to the file
C:\Peachtree\Company\..........status.dat." I was able to boot up in the safe mode and to remove the file in question. Now, when I boot up, I get the following system error message: "STOP Message: KMODE_EXCEPTION_NOT_HANDLED." I can bypass this by booting up in the SAFE mode, but cannot boot up normally.

What is happening???

Gordon




"DL" <address@invalid> wrote in message news:eG4#8zSrJHA.3848@xxxxxxxxxxxxxxxxxxxxxxx
You might want to try here http://peachtreeusers.com/
Have you tried reinstalling Peachtree?
Though if your PC is showing other symptoms you might want to run a disk checking utility from your HD manufacturers site, I assume there is sufficient free space (at least 15% of available hd size)

"Gordon Biggar" <colonel_biggs@xxxxxxx> wrote in message news:%235TxTXOrJHA.5052@xxxxxxxxxxxxxxxxxxxxxxx
Sorry about that.

The program is Peachtree Accounting 2005, and I had used it without a
problem up until about a week ago. There have been no software upgrades
installed, etc. Other programs on the system are functioning okay.

GGB





"DL" <address@invalid> wrote in message
news:OEZBVHMrJHA.3864@xxxxxxxxxxxxxxxxxxxxxxx
You might care mention what this app is, and whether it was functioning
previously on this sys

"Gordon Biggar" <colonel_biggs@xxxxxxx> wrote in message
news:uwHuzaLrJHA.528@xxxxxxxxxxxxxxxxxxxxxxx
> Recently, I have attempted to start an accounting software
program, > but
I
> receive an error message that the program has encountered problems
and
is
> shutting down. When I looked at the error log in the program's >
folder,
I
> note that it says that there is a difficulty in reading the > registry.
>
> Does this mean that I need to uninstall the software, and then
re-install?
>
> Also, I have noted that my programs are starting up more slowly than
> heretofore. Sometimes, it will take several seconds after
clicking on
an
> icon before the logo page appears on the monitor. I defrag my hard
drive
> religiously, and routinely delete unused files. I don't know that > this
is
> necessarily related to the problem cited above, however.
>
> Gordon Biggar
> Houston, Texas
>
>
>






.

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