Re: Blank Desktop

Tech Tip: Click here to run a free scan for Windows Errors and optimize PC performance

Thanks very much for your prompt response and suggestions. I will copy
Explorer.exe to C:\WINNT and let you know the status.

Thanks.

Diane

"John John" <audetweld@xxxxxxxxxxx> wrote in message
news:OJbfG%23OkIHA.3612@xxxxxxxxxxxxxxxxxxxxxxx
That is probably the cause of the Explorer problem. Explorer is probably
set as the wanted shell in the registry but if it can't be found in the
expected location then it can't be started.

So, yes, copy the Explorer.exe file from the
c:\winnt\servicepackfiles\i386 folder to the C:\winnt folder and reboot
the computer and see if that takes care of the problem.

I don't know what happened when you installed the Windows XP dual boot, it
should not have touched or changed any of the files in the Windows 2000
WINNT folder.

John

Diane Walker wrote:

Thanks for your prompt response and information. I will look at the
registry and get back to you.

When I typed Explorer.exe, it said it could not find the file. I
searched Explorer.exe on drive C and it only found it Explorer.exe under
c:\winnt\servicepackfiles\i386. Is it OK to copy Explorer.exe to
C:\winnt? Then, reboot the computer.

Thanks.

Diane

"John John" <audetweld@xxxxxxxxxxx> wrote in message
news:%23$EM16IkIHA.4196@xxxxxxxxxxxxxxxxxxxxxxx

Explorer.exe should be in the installation's WINNT folder, try starting
that one, not the one in the servicepackfiles folder. Explorer should
have launched from Task Manager without needing to navigate to the
containing folder.

Look in the registry at:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon

Entry: Shell
Data Type: REG_SZ

Does the shell value have Explorer.exe as the default shell?

John

Diane Walker wrote:


I rebooted the computer and still got the blank desktop with a mouse
cursor. Then, I opened Task Manager and started Explorer.exe. The icons
were displayed on the desktop. But, the icon for My Computer was
changed. I still got the same error message when I opened Outlook
Express.

Thanks.

Diane
"John John" <audetweld@xxxxxxxxxxx> wrote in message
news:%23AxtX$DkIHA.6084@xxxxxxxxxxxxxxxxxxxxxxx


In the Task Manager top menu select File | New Task (Run...) and enter
explorer.exe in the box.

John

Diane Walker wrote:



Thanks for your prompt response and information.

How do you start Explorer.exe from the Task Manager?

I installed the operating systems on their own separate partitions.
When PC boots, I select the computer to boot to Windows 2000
Professional. I was able to boot to Windows 2000 Professional before.
I do not know what has changed. Please let me know if you have any
suggestions or questions. Thank you.

Diane

"John John" <audetweld@xxxxxxxxxxx> wrote in message
news:%23G8RaICkIHA.5260@xxxxxxxxxxxxxxxxxxxxxxx



Can you start Explorer.exe from the Task Manager?

How did you do the dual boot, did you install the operating systems
in their own separate partitions?

John

Diane Walker wrote:




We setup dual boot for Windows 2000 Professional and Windows XP
Professional. For some reasons, when we boot up to Windows 2000,
the screen came up blank. We do not see any icons on the desktop.
The only thing on the desktop is the mouse cursor. Is there a way
to fix this problem?

Thanks.

Diane







.

Relevant Pages

  • Re: Windows 7 folder delete
    ... know where the folder security is lodged. ... 5/ Excute Windows Explorer using Run As Administrator option. ... You use a non-Windows boot loader that interferes with F8. ...
    (microsoft.public.windows.file_system)
  • Re: Help I broke my friends PC
    ... perform a repair install as follows. ... >> actual XP CD as opposed to a recovery CD, boot with the XP ... >> with the option to setup Windows or Repair Windows Installation ... >> Open Explorer, go to Tools and Folder Options, on the view tab, scroll to ...
    (microsoft.public.windowsxp.basics)
  • Re: Outlook Express
    ... Just go straight to Win Explr and look for your identity folder, copy & paste it somewhere so you know you'll have your messages saved. ... |>"Michael Solomon (MS-MVP Windows Shell/User)" ... | install as follows: ... | drive, boot with the XP ...
    (microsoft.public.windowsxp.accessibility)
  • Re: Windows XP crash
    ... much rather just copying the Document and Setting folder to the USB ... Second, if I get one of these boot CDs, and can get to the DOS ... a Windows password on the machine but no boot password. ... I hurriedly turned off my laptop manually because I ...
    (microsoft.public.windowsxp.help_and_support)
  • Re: Windows XP crash
    ... much rather just copying the Document and Setting folder to the USB ... Second, if I get one of these boot CDs, and can get to the DOS ... a Windows password on the machine but no boot password. ... if I elect to repair the registry by replacing it with an older ...
    (microsoft.public.windowsxp.help_and_support)