Re: Schedule broken after UpdateRollup1



After almost one year of endless trials, to find a solution for this
scheduler-problem, I am conviced, that this is a real

problem of the Microsoft-security-update KB841873 (MS04-022). In the
meantime I could confirm this scheduler-problem with

approx. 10 new installations of Windows 2000 Professional Sp4 german and
with one new installation of Windows 2000

Professional Sp4 chinese. So I think, that it might concern all
language-versions of Windows 2000 Professional SP4.

As a german customer without a service-agreement I would have to pay 99,--
EUR for an eMail-request to Microsoft and much more

for a phone-call. Maybe there is somebody with a service-contract, who could
tell Microsoft about this.

From my point of view there are for the moment only two possible workarounds:

1. Use an alternative scheduler

(if you can - I cannot for certain reasons)

2. Do not install the updates concerned

Note:
-----

If you do not install KB841873 (MS04-022),
the security-risk remains on your computer.

Workaround 2. in detail:
-----------------------

- deinstall Past_Sp4_Rollup1 (KB891861),
using "Software" in Start - Settings - Computer
and restart your computer, as desired.

- confirm, that schedule is running
(it should).

- activate "automatic updates" and wait, until
"new updates are available".
(You can force this by visiting the Windows-Update
website, but do not install any updates offered
there for the time being).

- start the installation of updates by clicking
the respective tray icon and choose
"user defined installation".

- deselect Past_Sp4_Rollup1 (KB891861) and confirm,
that you do not want to see this update again.

- wait again, until
"new updates are available".
(You can force this by visiting the Windows-Update
website, but do not install any updates offered
there for the time being).

- start the installation of updates by clicking
the respective tray icon and choose
"user defined installation".

- deselect KB841873 (MS04-022) and confirm,
that you do not want to see this update again.

Now you can set "automatic updates" as you like it.
Generally I recommend, to leave it on "automatic".

Note:
----

If you ever chosse the option "show disabled updates again"
in the settings of automatic updates, Past_Sp4_Rollup1 (KB891861)
will be installed again and schedule will be broken again.
Then you have to repeat the whole procedure, as described above.

Reinhard



"Dave Patrick" wrote:

Good to hear you're at the root of the cause. Support for security updates
is always free so I'd give product support a call at 1-866-PCSAFETY

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

"Reinhard" wrote:
Hi Dave,

thanks for your advice. To tell you the result before: MS04-022 (KB841873)
is the reason for the trouble.

This morning I deinstalled UpdateRollup 1, restarted the computer and
schedule was running. Then I installed MS04-022 (KB841873) and after the
restart schedule was broken as mentioned before.

So I removed KB841873 again and schedule was running again.

I have a downloaded collection of security patches from MS03-039 up to
MS04-045 and I installed them all, leaving out MS04-022 - shedule is
running.

Now I have to download all further missing updates, leaving out
UpdateRollup1.

And I cannot use automatic updates anymore.

Which means, I have a workaround, but not the final solution.

Thank you again for your support.

Regards
Reinhard

.



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