Re: W2K continually reboots (Just before log in) After updates?

Thanks to John and jgrant07 - I followed John's steps for removing the update
and the jgrant07's for reinstalling the sfc.dll file and it worked perfectly.
We had spent two days researching this issue and our only fix so far was a OS
Reinstall/repair. We only have about 250 Win2k machines left in our
environment and already 15 of them were affected. This will save us a ton of
time. Thank you both.

Microsoft really failed us on this one.

"jgrant07@xxxxxxxxx" wrote:

On May 10, 6:48 am, John John <audetw...@xxxxxxxxxxx> wrote:
You can use a Bart's PE disk with a registry editor plugin to change the
autorebootbehaviour.

To uninstall hotfixes from the Recovery Console navigate to the hotfix's
spuninst directory and use the BATCH command to process the uninstall
routine. Example:

cd %systemroot%\$NtUninstallKBnnnnnn$\spuninst

(or simply: cd $NtUninstallKBnnnnnn$\spuninst )

then issue:

batch spuninst.txt

If the batch command fails try:

batch spuninst.bat

John



Wideawake wrote:
I have three machines experiencing the same problem - not sure if related to
recent windows updates.

These machinesrebootjust prior to windows log in.
They cycle endlessly - rebooting.

I think their "system failures" settings are set torebooton system crash -
so I am not sure if a BSOD is displayed or not. That may give me a clue to
reason for crash.

My first step was to try to amend the "system failure" settings - but as
mentioned I can not boot into safe mode to amend , is there a way to amend
the system failure settings via recovery console?

Or does anyone have any other solutions?

My next step - would be to remove any recently applied updates, again via
recovery console? Is this possible? And would the updates be easily
identified? (As I do not have a list of all updates that were automatically
applied prior to the problem)

Thanks - sorry for multiple questions in one post!! (This is my first post)- Hide quoted text -

- Show quoted text -

Hello all,

Just wanted to share my experience with this update that came out on
the 8th of this month that affects the Windows 2000 professional
computers rebooting just before login. After speaking with Microsoft,
it is actually the combination of the kb931768 update, along with a
malicious software removal update for May that came out at the same
time.

If you can boot into the recovery console and do the steps above as
noted by John John to uninstall the 931768 update (mine was named
$ntuninstallkb931768-IE6SP1-2007... (I forgot the rest of the path)),
and reboot after the uninstall, it would still reboot the machine just
before login screen appeared.

However, if you go into recovery console and go to c:\winnt\debug and
look at the log files there, you will see that the malicious software
removal tool actually tagged c:\winnt\system32\sfc.dll as a virus and
deleted the file at the next restart.

To fix this issue, uninstall the update 931768, then type the
following at the recovery console:

expand d:\i386\sfc.dl_ c:\winnt\system32\

After the sfc.dll file is restored, reboot the machine and everything
should come up just fine.

We have 50+ computers that all had automatic updates turned on, so
after we got them back up and running, needless to say we disabled
automatic updates until Microsoft has released a patch to fix this
issue.

I hope this information helps anyone else--it sure would have saved us
numerous hours!

Thanks!

jgrant07


.

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