Terminal Services

Hello to all,

I apologise if some of my topic relates to other forums but here is the
situaion in order that you can understand:-

Basically, my question relates to terminal services on a Windows 2000 Server.

(1) The scenario:-

One of our clients has Windows 2000 Server, setup via an existing IT Company.

(2) My Goal:-

I need to setup Terminal Services in order that the customer can log in
remotely to the server and use a database program, as well as check other
things.

(3) Current Setup:-

• The server connects directly to a DG814 ADSL modem/router, which in turn
is connected to a FVS318 Prosafe VPN Firewall 8-Port Switch for additional
port connections for users.

• They get internet access etc fine.

• The default gateway is set to 192.168.0.1

(4) What I have done or tested:-

I’m confused as to which of the hardware i.e. the FVS318 or the DG814 is
supplying the default gateway address. I would have thought it was the DG814,
but when entering the ip address of 192.168.0.1 into a web browser, it logs
straight in to the FVS318 Prosafe VPN Firewall 8-Port Switch! I don’t know
how to log into the DG814 ADSL modem/router. I’m confused.

Anyway, I added port 3389 to the FVS318 and forwarded it to the ip address
of the server. I wondered if port 3389 needed adding to the DG814 also, but I
don’t know how to log into this if 192.168.0.1 logs directly into the FVS318.

Terminal services was already installed. I just added the appropriate users
to ‘remote desktop users’ and gave them appropriate permissions in ‘Terminal
Services Configuration’.

When I tested an external terminal services connection to the server it
would not connect.

(5) Basically, my questions are:-

a) Is there anything else I need to do in Windows 2000 Server to be able to
log in remotely?

b) They do not have terminal services licensing. If I manage to get it
working will remote administration mode be sufficient? I do not know how the
existing guy setup Terminal Services.

c) Do you feel that it would be more appropriate to obtain an all-in-one
ADSL router with the appropriate number of ports and do away with the DG814
and FVS318?

d) How do I log into the DG814?

e) Is it likely that the DG814 and/or the FVS318 are the problems? Even
though remote login is the only problem they are having? Everything else is
fine.

A great thanks and appreciation to anyone who takes the time to answer my in
depth questions

Kind regards,
Jeff


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