Re: recovering from driver update

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I see it's not hardware but doubtless related to that mboard driver (or something else the genius didn't mentionb :-)

Perhaps a DOS diskette (with NTFSDOS) would allow some file substitution from original CD or parallel OS? That's the end of the road for me...barring pulling the HDD & slaving it in some other machine to substitute the drivers.

wyocowboy wrote:


"Dan Seur" wrote:


As DL said there's no W2k rollback.


Depends on what you mean by "rollback" - I meant regressing the driver, not trying to use a device manager function that was added in xp.


The slowdown may be due to bad mboard driver(s), or a failing HDD, or something else.


The problem occurred immediately after updating the drivers. A parallel install of win2k ran fine, so it isn't the hard drive.


(1) See if the customer has the original driver(s) anywhere. CD? On the HDD? If not, talk to Abit tech support.


Yes, we have the original driver CD, but you can't get into windows to run it.


(2) Run the HDD manu's diagnostic against the hard drive.
(3) There's a chance the customer isn't telling you all the facts. There had to be a reason for installing new drivers; what was it?


This guy has a bad habit of tinkering with things that work, and unfortunately for him, he does it on machines that he uses to run his business. A case where a little bit of knowledge is a dangerous thing. Besides, even if he was upgrading the drivers to fix a problem, it made things much, much worse, so the real problem is how to get the system running again.


If the customer opened the case for any reason, it's probably a good idea to check all cabling connections and switches, including HDD jumpers.


Again, a parallel install of win2k works fine.



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