Re: Can't get onto computer - please help!

Now I'm back to square one - how to get rid of the virus. Doesn't getting a
spyware removal tool involve going on the internet - which you and Windows
discourage? Should I try Windows Updates? Or any other particular brand
which might help me out?

"Pegasus (MVP)" wrote:

> Your assessment of of antivirus programs as "searchers and
> destroyers" is overly optimistic. Virus scanners are quite
> good at identifying and disabling viruses. They are only
> moderately good at repairing the damage that's been done.
> The reason is simple: In order to repair the damage they
> would have to ***know*** what was there before. They
> would require an intimate knowledge of all files and of the
> whole registry, which they don't have.
>
> It's like a doctor: When you break a leg then the doctor
> can put it in plaster. He cannot heal it - the body must heal it
> by itself. Unfortunately Windows has no self-healing capacity.
> If a file is damaged then it remains damaged. If a registry
> entry is incorrect then it usually remains incorrect.
>
> Having said this, you can scan your PC from here:
> www.antivirus.com ("free online scan"). You can also
> install Trend Internet Security, or any of the other virus
> scanners. Whether it will fix your problem remains to be
> seen. I would have given up a long time ago in the recognition
> that the machine is now compromised and needs to be
> reloaded.
>
> "benjammin" <benjammin@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> news:668BD232-844D-40B8-BD57-DEE0ADE60D37@xxxxxxxxxxxxxxxx
> > Quite a bit of progress made - basically, my computer would function
> normally
> > in safe mode. I can use the 'run' feature, my computer etc. I am
> currently
> > using Norton to search for the spyware. However, I got to the exact point
> > where the task manager should be disabled, but it wasn't on that list. So
> > here are my questions:
> >
> > 1. What would you recommend as the best virus 'searcher and destroyer'.
> >
> > 2. Is there any other way in which I could get the task manager to be
> > enabled in normal mode.
> >
> > 3. To summarise, how can I get my computer from working fine in safe mode,
> > to working in normal mode - and then I'm there.
> >
> > Thankyou very much for your help so far.
> >
> > "Pegasus (MVP)" wrote:
> >
> > > To get to the Command Prompt, launch "My Computer" or
> > > Explorer, then navigate to c:\winnt\system 32 and double-click
> > > cmd.exe.
> > >
> > > To launch the registry editor, launch "My Computer" or
> > > Explorer, then navigate to c:\winnt and double-click regedit32.exe.
> > >
> > > When reporting back, don't just say "I couldn't do this or that".
> > > Be precise!
> > >
> > >
> > > "benjammin" <benjammin@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> > > news:87A43EAB-AD7D-46A5-9B49-C6A1584E3231@xxxxxxxxxxxxxxxx
> > > > Well, I did read your thread, but I couldn't do number 1, so I tried
> the
> > > > command prompt, but there was never a time when I could type in
> anything,
> > > so
> > > > when am I meant to type in the prompt. I did number 2, and have got
> this
> > > > far.
> > > >
> > > > How do I change the registry?
> > > >
> > > > I apoligise for posting another thread and won't do it again, the
> first
> > > time
> > > > was an accident, the second was selfish - I'm sorry. Your help is
> really
> > > > appreciated.
> > > >
> > > > "Pegasus (MVP)" wrote:
> > > >
> > > > > You may have an entry in your registry that has disabled
> > > > > the Task Manager:
> > > > >
> > > > >
> > >
> HKLM\Software\Microsoft\Windows\CurrentVersion\policies\system\DisableTaskMg
> > > > > r
> > > > >
> > > > > It must be set to 0.
> > > > >
> > > > > This is most easily changed if the machine is networked, and
> > > considerably
> > > > > harder if it is not.
> > > > >
> > > > > If this does not work then you may have to follow the suggestion
> > > > > I made 24 hours ago (which you don't appear to have read). I also
> > > > > note that you have resumed your habit of creating new threads
> > > > > relating to the same problem. Why?
> > > > >
> > > > >
> > > > > "benjammin" <benjammin@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> > > > > news:95885C7B-9C07-4912-9B1A-8CDAB3FC3A63@xxxxxxxxxxxxxxxx
> > > > > > Please anyone - I'm desperate, and I reckon I'm really close to
> > > sorting
> > > > > this
> > > > > > thing out, after I can enable the task manager - any help really
> > > > > appreciated.
> > > > > >
> > > > > > "benjammin" wrote:
> > > > > >
> > > > > > > OK, well thanks for trying anyway, hopefully one of the MVP guys
> > > knows
> > > > > what
> > > > > > > to do...
> > > > > > >
> > > > > > > "benjammin" wrote:
> > > > > > >
> > > > > > > > So you reckon I need a new computer? Anyone got anything else
> > > that
> > > > > could
> > > > > > > > help - I just need help on sorting out the parameter.
> > > > > > > >
> > > > > > > > "benjammin" wrote:
> > > > > > > >
> > > > > > > > > I don't know to be honest - what is a domain in this
> context!?
> > > > > > > > >
> > > > > > > > > "benjammin" wrote:
> > > > > > > > >
> > > > > > > > > > OK, so how would I go about rectifying that?
> > > > > > > > > >
> > > > > > > > > > "Bob I" wrote:
> > > > > > > > > >
> > > > > > > > > > > All I can think of is you have incorrect domain in the
> > > login.
> > > > > > > > > > >
> > > > > > > > > > > benjammin wrote:
> > > > > > > > > > >
> > > > > > > > > > > > It now says that the 'parameter is incorrect' when I
> go to
> > > log
> > > > > on. What
> > > > > > > > > > > > should i do?
> > > > > > > > > > > >
> > > > > > > > > > > > "Bob I" wrote:
> > > > > > > > > > > >
> > > > > > > > > > > >
> > > > > > > > > > > >>Start with Step 1.
> > > > > > > > > > > >>
> > > > > > > > > > > >>benjammin wrote:
> > > > > > > > > > > >>
> > > > > > > > > > > >>
> > > > > > > > > > > >>>Could anyobyd break down the link into the stuff that
> I
> > > need
> > > > > to do - remember
> > > > > > > > > > > >>>I can't get past the user account page. Thanks.
> > > > > > > > > > > >>>
> > > > > > > > > > > >>>"Steve Parry [MVP]" wrote:
> > > > > > > > > > > >>>
> > > > > > > > > > > >>>
> > > > > > > > > > > >>>
> > > > > > > > > > > >>>>benjammin fumbled, fiddled and fingered:
> > > > > > > > > > > >>>>
> > > > > > > > > > > >>>>
> > > > > > > > > > > >>>>
> > > > > > > > > > > >>>>>I had a virus and used Windows to remove the
> spyware.
> > > When
> > > > > I
> > > > > > > > > > > >>>>>restarted the computer, this message came up just
> > > before
> > > > > you choose
> > > > > > > > > > > >>>>>user:
> > > > > > > > > > > >>>>>
> > > > > > > > > > > >>>>>"STOP: c0000135(Unable to locate component) This
> > > > > application failed
> > > > > > > > > > > >>>>>to start because winsrv was not found.
> Re-installing
> > > the
> > > > > application
> > > > > > > > > > > >>>>>may fix this problem."
> > > > > > > > > > > >>>>>
> > > > > > > > > > > >>>>>Does anyone know what 'winsrv' is - I'm assuming
> that I
> > > > > need it and
> > > > > > > > > > > >>>>>don't have it? If so where could I get it from,
> seeing
> > > as
> > > > > I can't
> > > > > > > > > > > >>>>>get to the logging on page? Any help would be much
> > > > > appreciated.
> > > > > > > > > > > >>>>
> > > > > > > > > > > >>>>http://support.microsoft.com/?id=885523
> > > > > > > > > > > >>>>
> > > > > > > > > > > >>>>--
> > > > > > > > > > > >>>>Steve Parry BA (Hons) MCP MVP
> > > > > > > > > > > >>>>
> > > > > > > > > > > >>>>http://mvp.support.microsoft.com/
> > > > > > > > > > > >>>>http://www.gwynfryn.co.uk
> > > > > > > > > > > >>>>
> > > > > > > > > > > >>>>http://www.petitiononline.com/X30WM5/petition.html
> > > > > > > > > > > >>>>
> > > > > > > > > > > >>>>
> > > > > > > > > > > >>>>
> > > > > > > > > > > >>
> > > > > > > > > > > >>
> > > > > > > > > > >
> > > > > > > > > > >
> > > > >
> > > > >
> > > > >
> > >
> > >
> > >
>
>
>
.

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