Re: Spoolsv.exe & CPU Since Update

Hi Don,

Thanks for your update.

It seems that things are clearer now. I have performed a lot of research
on printing issue after installing KB896423. Yes, many cases indicated
that KB896423 may cause some printer stop working. And there are two
methods to resolve this issue (which have been confirmed to work on similar
issues):

1. Follow the suggestion as KB832219.
2. Install a new version printer driver.

The security update KB896423 installed makes the printer spooler more
secure. However, some old drivers cannot work with the updated spooler.
Since you have tried KB832219 but no avail, I think it might be better if
you contact Brother for a new version printer driver which is compatible
with new update. Before this, you have to ignore KB896423 update
temporarily.

Hope this helps!

Have a nice day!

Sincerely,
Tom Che
Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security

=====================================================
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--------------------
>From: "Don Miller" <nospam@xxxxxxxxxx>
>References: <#i4TmDosFHA.4036@xxxxxxxxxxxxxxxxxxxx>
<R6yJSdrsFHA.2956@xxxxxxxxxxxxxxxxxxxxx>
<#4hLCpusFHA.596@xxxxxxxxxxxxxxxxxxxx>
<tAqouL3sFHA.456@xxxxxxxxxxxxxxxxxxxxx>
<#UU4ot7sFHA.1204@xxxxxxxxxxxxxxxxxxxx>
<uMoKyACtFHA.3236@xxxxxxxxxxxxxxxxxxxx>
<OjOZqALtFHA.2880@xxxxxxxxxxxxxxxxxxxx>
<u6sEntOtFHA.464@xxxxxxxxxxxxxxxxxxxx>
<uNnHunYtFHA.1204@xxxxxxxxxxxxxxxxxxxx>
<6xkAQ85tFHA.780@xxxxxxxxxxxxxxxxxxxxx>
>Subject: Re: Spoolsv.exe & CPU Since Update
>Date: Thu, 29 Sep 2005 07:24:28 -0500
>Lines: 148
>X-Priority: 3
>X-MSMail-Priority: Normal
>X-Newsreader: Microsoft Outlook Express 6.00.2800.1506
>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1506
>Message-ID: <#1skZCPxFHA.2728@xxxxxxxxxxxxxxxxxxxx>
>Newsgroups: microsoft.public.win2000.general
>NNTP-Posting-Host: adsl-66-140-72-122.dsl.kscymo.swbell.net 66.140.72.122
>Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP14.phx.gbl
>Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.win2000.general:64028
>X-Tomcat-NG: microsoft.public.win2000.general
>
>Well, after a respite of no printing problems because I uninstalled the
four
>updates that I made in August, I got around to adding them back in. In the
>meantime, I had a router go bad which I have replaced which I believe
>somehow relates to all of the power down/power ups, unplug cables, replug
>cables that I had to go through troubleshooting.
>
>I uninstalled KB893756, KB896423, KB899587, KB899588 (these were all
>installed in mid-August). After removal of these, my printing worked fine
>again. I then reinstalled KB899587, KB899588 on 9/20 and the network
printer
>worked. I added KB893756 on 9/21 and had no problems printing. Finally
>yesterday I added KB896423 which I suspected was the problem all along
>(since it had to do with spoolsv.exe) and the printing problem recurred
>immediately.
>
>Here are the Event Logs that appeared
>
>Event Type: Error
>Event Source: Print
>Event Category: None
>Event ID: 6161
>Date: 9/29/05
>Time: 7:05:27 AM
>User: xxxx
>Computer: xxxx
>Description:
>The document
file://C:\Documents%20and%20Settings\Don\My%20Documents\myHome.
>owned by %2 failed to print on printer %3. Data type: %4. Size of the spool
>file in bytes: %5. Number of bytes printed: %6. Total number of pages in
the
>document: %7. Number of pages printed: %8. Client machine: %9. Win32 error
>code returned by the print processor: %10. %11
>
>
>Event Type: Error
>Event Source: Print
>Event Category: None
>Event ID: 6161
>Date: 9/29/05
>Time: 7:05:28 AM
>User: NT AUTHORITY\SYSTEM
>Computer: xxxx
>Description:
>The document
file://C:\Documents%20and%20Settings\Don\My%20Documents\myHome.
>owned by %2 failed to print on printer %3. Data type: %4. Size of the spool
>file in bytes: %5. Number of bytes printed: %6. Total number of pages in
the
>document: %7. Number of pages printed: %8. Client machine: %9. Win32 error
>code returned by the print processor: %10. %11
>
>
>
>"Tom Che [MSFT]" <v-tomche@xxxxxxxxxxxxxxxxxxxx> wrote in message
>news:6xkAQ85tFHA.780@xxxxxxxxxxxxxxxxxxxxxxxx
>> Hi Don,
>>
>> Thanks for your update. Sorry for my delayed response dut to the
weekend.
>>
>> Have you tried to uninstall the latest updates one by one as I suggested
>in
>> my initial reply. If the issue disappears after the removal of certain
>> update, you may try to install this update again to reproduce this issue.
>> If you can reproduce this issue as expected, please let us know which
>> update is the root cause for further assistance.
>>
>> Hope this helps!
>>
>> Have a nice week!
>>
>> Sincerely,
>> Tom Che
>> Microsoft Online Partner Support
>> Get Secure! - www.microsoft.com/security
>>
>> =====================================================
>> When responding to posts, please "Reply to Group" via your newsreader so
>> that others may learn and benefit from your issue.
>> =====================================================
>> This posting is provided "AS IS" with no warranties, and confers no
>rights.
>>
>>
>> --------------------
>> >From: "Don Miller" <nospam@xxxxxxxxxx>
>> >References: <#i4TmDosFHA.4036@xxxxxxxxxxxxxxxxxxxx>
>> <R6yJSdrsFHA.2956@xxxxxxxxxxxxxxxxxxxxx>
>> <#4hLCpusFHA.596@xxxxxxxxxxxxxxxxxxxx>
>> <tAqouL3sFHA.456@xxxxxxxxxxxxxxxxxxxxx>
>> <#UU4ot7sFHA.1204@xxxxxxxxxxxxxxxxxxxx>
>> <uMoKyACtFHA.3236@xxxxxxxxxxxxxxxxxxxx>
>> <OjOZqALtFHA.2880@xxxxxxxxxxxxxxxxxxxx>
>> <u6sEntOtFHA.464@xxxxxxxxxxxxxxxxxxxx>
>> >Subject: Re: Spoolsv.exe & CPU Since Update
>> >Date: Fri, 9 Sep 2005 17:01:03 -0500
>> >Lines: 36
>> >X-Priority: 3
>> >X-MSMail-Priority: Normal
>> >X-Newsreader: Microsoft Outlook Express 6.00.2800.1506
>> >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1506
>> >Message-ID: <uNnHunYtFHA.1204@xxxxxxxxxxxxxxxxxxxx>
>> >Newsgroups: microsoft.public.win2000.general
>> >NNTP-Posting-Host: adsl-65-64-103-209.dsl.kscymo.swbell.net
65.64.103.209
>> >Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP15.phx.gbl
>> >Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.win2000.general:62854
>> >X-Tomcat-NG: microsoft.public.win2000.general
>> >
>> >I've lost track of how many times I've uninstalled and reinstalled the
>> >printer drivers for this issue (and they worked just fine minutes before
>> the
>> >security update).
>> >
>> >"Dave Patrick" <DSPatrick@xxxxxxxxxxxxxxxx> wrote in message
>> >news:u6sEntOtFHA.464@xxxxxxxxxxxxxxxxxxxxxxx
>> >> Just the reference to ERROR_NO_MORE_ITEMS (259)
>> >>
>> >> --
>> >> Regards,
>> >>
>> >> Dave Patrick ....Please no email replies - reply in newsgroup.
>> >> Microsoft Certified Professional
>> >> Microsoft MVP [Windows]
>> >> http://www.microsoft.com/protect
>> >>
>> >> "Don Miller" wrote:
>> >> | Thanks, I took a look at the link but it sounds like this is just
>> better
>> >> | error reporting and does not address the actual problem that started
>> >> | immediately after the my last MS security update (and, you have to
>call
>> >MS
>> >> | to get the Hotfix???).
>> >> |
>> >> | There's no question this problem started with the last update and
>I've
>> >had
>> >> | to pull out the USB cable to print anything and disconnect the
>printer
>> >> from
>> >> | the LAN so that the LAN doesn't shut down every time I try to print
>> >> anything
>> >> | via the network.
>> >> |
>> >> | Any more ideas?
>> >>
>> >>
>> >
>> >
>> >
>>
>
>
>

.

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