Re: Open offline files and standby



Hi Jason,

Thanks for responding. I already have Office 2000 Pro SP3 installed.

Thanks,

Simon


"Jason Tan (MSFT)" <v-jasont@xxxxxxxxxxxxxxxxxxxx> wrote in message
news:xEB9hQdvFHA.1472@xxxxxxxxxxxxxxxxxxxxxxxx
> Hi Simon,
>
> Thanks for prompt reply and patience!
>
> Based on my research, Windows 2000 does not have the policy "synchronize
> offline files before suspend". However, I am wondering if you are using
> Office 2000. If this is the case, to resolve this problem, I would like
> to
> suggest you obtain Microsoft Office 2000 Service Release 1/1a
> (SR-1/SR-1a).
>
> To obtain SR-1/SR-1a, click the article number below to view the article
> in
> the Microsoft Knowledge Base:
> 245025 <http://support.microsoft.com/kb/245025/EN-US/>
> OFF2000: How to Obtain and Install Microsoft Office 2000 Service Release
> 1/1a (SR-1/SR-1a)
>
> For more detailed information, please refer to the following article:
> 257456 OFF2000: Cannot Suspend Computer with Windows 2000 Offline Files
> Open
> http://support.microsoft.com/?id=257456
>
> Hope the information helps. If there is anything that is unclear, please
> feel free to let me know.
>
> Thanks & Regards,
>
> Jason Tan
>
> Microsoft Online Partner Support
> Get Secure! - www.microsoft.com/security
>
> =====================================================
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>
> --------------------
> | From: "Newbie" <newbie@xxxxxxxxxxx>
> | References: <Oov$xkuuFHA.1132@xxxxxxxxxxxxxxxxxxxx>
> <F0b67bRvFHA.780@xxxxxxxxxxxxxxxxxxxxx>
> | Subject: Re: Open offline files and standby
> | Date: Mon, 19 Sep 2005 09:02:46 -0400
> | Lines: 134
> | X-Priority: 3
> | X-MSMail-Priority: Normal
> | X-Newsreader: Microsoft Outlook Express 6.00.2900.2670
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> | Newsgroups: microsoft.public.win2000.general
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> | Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP12.phx.gbl
> | Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.win2000.general:63452
> | X-Tomcat-NG: microsoft.public.win2000.general
> |
> | Hi Jason,
> |
> | Thanks for your reply. Basically what I'm trying to say is the setting
> for
> | disabling "synchronize offline files before suspend" is ONLY available
> to
> | XP, not 2000.
> |
> | As soon as I have all programs closed, I can suspend the computer no
> | problem. If I open a file in Word and the file location is from the
> network
> | and available "offline", the computer will not suspend.
> |
> | In XP, as soon as I "disable" synchronize offline files before suspend,
> the
> | computer will standby with open files (i.e. open documents in Office
> | applications).
> |
> | Thanks,
> |
> | Simon
> |
> |
> | "Jason Tan (MSFT)" <v-jasont@xxxxxxxxxxxxxxxxxxxx> wrote in message
> | news:F0b67bRvFHA.780@xxxxxxxxxxxxxxxxxxxxxxxx
> | > Hi Simon,
> | >
> | > Thanks for posting!
> | >
> | > Based on my research, I am unclear how you select "not sync" with
> standby.
> | > However, I can only find there is a group policy "synchronize offline
> | > files
> | > before suspend" Under Computer Configuration | Administrative
> Templates
> |
> | > Network | Offline Folders in Windows XP. However, the policy does not
> | > exist
> | > in Windows 2000. Please help me know how you select "not sync" with
> | > standby.
> | >
> | > From your description, if there are any open documents, the laptop
> will
> | > not
> | > go into standby in Windows 2000. Based on my experience, the issue
> could
> | > occur under multiply situations. Before we go further, please help me
> the
> | > following information:
> | >
> | > 1. Can I assume nothing happens when you go into standby in Windows
> 2000?
> | > 2. To isolate the root cause, please temporarily disable offline
> folder
> | > and
> | > check to see if the issue persists.
> | > 3. Is there any error in system Event log related to standby?
> | >
> | > I would like to suggest you start your computer in Safe Mode and
> verify
> if
> | > the issue persists.
> | >
> | > How to Start Your Computer in Safe Mode
> | > ---------------------------------------
> | >
> | > NOTE: The following procedure assumes that you can shut down your
> computer
> | > when it is in Safe mode. Sometimes a driver may become a lower or
> upper
> | > filter driver for a driver that loads in Safe mode; this can also
> prevent
> | > your computer from shutting down when it is in Safe mode. If the
> problem
> | > is
> | > with a service, start your computer in Safe mode, following the steps
> in
> | > the "How to Save a Copy of the Services That Are Running" section, and
> | > then
> | > follow the steps in the "How to Troubleshoot a Service Problem"
> section
> in
> | > this article.
> | >
> | > Start your computer in Safe mode and log on with administrative
> | > privileges.
> | > To start your computer in Safe mode, restart your computer, press and
> hold
> | > down the F8 key, and then choose Safe Mode on the Windows 2000 Startup
> | > menu.
> | >
> | > For more information, please refer to the following article:
> | > 266169 How to Troubleshoot Problems with Standby Mode, Hibernate Mode,
> and
> | > http://support.microsoft.com/?id=266169
> | >
> | > Hope the information helps. If there is anything that is unclear,
> please
> | > feel free to let me know.
> | >
> | > Thanks & Regards,
> | >
> | > Jason Tan
> | >
> | > Microsoft Online Partner Support
> | > Get Secure! - www.microsoft.com/security
> | >
> | > =====================================================
> | >
> | > When responding to posts, please "Reply to Group" via your newsreader
> so
> | > that others may learn and benefit from your issue.
> | >
> | > =====================================================
> | > This posting is provided "AS IS" with no warranties, and confers no
> | > rights.
> | >
> | >
> | >
> | >
> | >
> | >
> | >
> | >
> | > --------------------
> | > | From: "Newbie" <newbie@xxxxxxxxxxx>
> | > | Subject: Open offline files and standby
> | > | Date: Fri, 16 Sep 2005 14:05:15 -0400
> | > | Lines: 12
> | > | X-Priority: 3
> | > | X-MSMail-Priority: Normal
> | > | X-Newsreader: Microsoft Outlook Express 6.00.2900.2670
> | > | X-RFC2646: Format=Flowed; Original
> | > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2670
> | > | Message-ID: <Oov$xkuuFHA.1132@xxxxxxxxxxxxxxxxxxxx>
> | > | Newsgroups: microsoft.public.win2000.general
> | > | NNTP-Posting-Host: gw1.gennum.com 209.47.33.228
> | > | Path:
> TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP10.phx.gbl
> | > | Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.win2000.general:63317
> | > | X-Tomcat-NG: microsoft.public.win2000.general
> | > |
> | > | Hi,
> | > |
> | > | Our laptops are set up to synchronize with the server and available
> | > offline.
> | > | However, if there are any open documents, the laptop will not go
> into
> | > | standby. In XP, I can select "not sync" with standby but I don't
> see
> | > such
> | > | setting with Windows 2000. Can it be done?
> | > |
> | > | Appreciate your response,
> | > |
> | > | Simon
> | > |
> | > |
> | > |
> | >
> |
> |
> |
>


.



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