Re: Open offline files and standby

Hi Simon,

Thanks for prompt reply and patience!

Based on my research, Windows 2000 does not have the policy "synchronize
offline files before suspend". However, I am wondering if you are using
Office 2000. If this is the case, to resolve this problem, I would like to
suggest you obtain Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a).

To obtain SR-1/SR-1a, click the article number below to view the article in
the Microsoft Knowledge Base:
245025 <http://support.microsoft.com/kb/245025/EN-US/>
OFF2000: How to Obtain and Install Microsoft Office 2000 Service Release
1/1a (SR-1/SR-1a)

For more detailed information, please refer to the following article:
257456 OFF2000: Cannot Suspend Computer with Windows 2000 Offline Files Open
http://support.microsoft.com/?id=257456

Hope the information helps. If there is anything that is unclear, please
feel free to let me know.

Thanks & Regards,

Jason Tan

Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security

=====================================================

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that others may learn and benefit from your issue.

=====================================================
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--------------------
| From: "Newbie" <newbie@xxxxxxxxxxx>
| References: <Oov$xkuuFHA.1132@xxxxxxxxxxxxxxxxxxxx>
<F0b67bRvFHA.780@xxxxxxxxxxxxxxxxxxxxx>
| Subject: Re: Open offline files and standby
| Date: Mon, 19 Sep 2005 09:02:46 -0400
| Lines: 134
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| Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.win2000.general:63452
| X-Tomcat-NG: microsoft.public.win2000.general
|
| Hi Jason,
|
| Thanks for your reply. Basically what I'm trying to say is the setting
for
| disabling "synchronize offline files before suspend" is ONLY available to
| XP, not 2000.
|
| As soon as I have all programs closed, I can suspend the computer no
| problem. If I open a file in Word and the file location is from the
network
| and available "offline", the computer will not suspend.
|
| In XP, as soon as I "disable" synchronize offline files before suspend,
the
| computer will standby with open files (i.e. open documents in Office
| applications).
|
| Thanks,
|
| Simon
|
|
| "Jason Tan (MSFT)" <v-jasont@xxxxxxxxxxxxxxxxxxxx> wrote in message
| news:F0b67bRvFHA.780@xxxxxxxxxxxxxxxxxxxxxxxx
| > Hi Simon,
| >
| > Thanks for posting!
| >
| > Based on my research, I am unclear how you select "not sync" with
standby.
| > However, I can only find there is a group policy "synchronize offline
| > files
| > before suspend" Under Computer Configuration | Administrative Templates
|
| > Network | Offline Folders in Windows XP. However, the policy does not
| > exist
| > in Windows 2000. Please help me know how you select "not sync" with
| > standby.
| >
| > From your description, if there are any open documents, the laptop will
| > not
| > go into standby in Windows 2000. Based on my experience, the issue could
| > occur under multiply situations. Before we go further, please help me
the
| > following information:
| >
| > 1. Can I assume nothing happens when you go into standby in Windows
2000?
| > 2. To isolate the root cause, please temporarily disable offline folder
| > and
| > check to see if the issue persists.
| > 3. Is there any error in system Event log related to standby?
| >
| > I would like to suggest you start your computer in Safe Mode and verify
if
| > the issue persists.
| >
| > How to Start Your Computer in Safe Mode
| > ---------------------------------------
| >
| > NOTE: The following procedure assumes that you can shut down your
computer
| > when it is in Safe mode. Sometimes a driver may become a lower or upper
| > filter driver for a driver that loads in Safe mode; this can also
prevent
| > your computer from shutting down when it is in Safe mode. If the
problem
| > is
| > with a service, start your computer in Safe mode, following the steps in
| > the "How to Save a Copy of the Services That Are Running" section, and
| > then
| > follow the steps in the "How to Troubleshoot a Service Problem" section
in
| > this article.
| >
| > Start your computer in Safe mode and log on with administrative
| > privileges.
| > To start your computer in Safe mode, restart your computer, press and
hold
| > down the F8 key, and then choose Safe Mode on the Windows 2000 Startup
| > menu.
| >
| > For more information, please refer to the following article:
| > 266169 How to Troubleshoot Problems with Standby Mode, Hibernate Mode,
and
| > http://support.microsoft.com/?id=266169
| >
| > Hope the information helps. If there is anything that is unclear, please
| > feel free to let me know.
| >
| > Thanks & Regards,
| >
| > Jason Tan
| >
| > Microsoft Online Partner Support
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| >
| > When responding to posts, please "Reply to Group" via your newsreader so
| > that others may learn and benefit from your issue.
| >
| > =====================================================
| > This posting is provided "AS IS" with no warranties, and confers no
| > rights.
| >
| >
| >
| >
| >
| >
| >
| >
| > --------------------
| > | From: "Newbie" <newbie@xxxxxxxxxxx>
| > | Subject: Open offline files and standby
| > | Date: Fri, 16 Sep 2005 14:05:15 -0400
| > | Lines: 12
| > | X-Priority: 3
| > | X-MSMail-Priority: Normal
| > | X-Newsreader: Microsoft Outlook Express 6.00.2900.2670
| > | X-RFC2646: Format=Flowed; Original
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| > | Message-ID: <Oov$xkuuFHA.1132@xxxxxxxxxxxxxxxxxxxx>
| > | Newsgroups: microsoft.public.win2000.general
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| > | Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP10.phx.gbl
| > | Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.win2000.general:63317
| > | X-Tomcat-NG: microsoft.public.win2000.general
| > |
| > | Hi,
| > |
| > | Our laptops are set up to synchronize with the server and available
| > offline.
| > | However, if there are any open documents, the laptop will not go into
| > | standby. In XP, I can select "not sync" with standby but I don't see
| > such
| > | setting with Windows 2000. Can it be done?
| > |
| > | Appreciate your response,
| > |
| > | Simon
| > |
| > |
| > |
| >
|
|
|

.

Relevant Pages

  • Re: Open offline files and standby
    ... As soon as I have all programs closed, I can suspend the computer no ... and available "offline", ... I am unclear how you select "not sync" with standby. ... > How to Start Your Computer in Safe Mode ...
    (microsoft.public.win2000.general)
  • Re: Open offline files and standby
    ... > Hi Simon, ... > offline files before suspend". ... > the Microsoft Knowledge Base: ... > |> How to Start Your Computer in Safe Mode ...
    (microsoft.public.win2000.general)