Re: Spoolsv.exe & CPU Since Update
- From: v-tomche@xxxxxxxxxxxxxxxxxxxx (Tom Che [MSFT])
- Date: Wed, 07 Sep 2005 06:10:57 GMT
Hi Don,
Thanks for your update.
Yes, it is possible. Based on my research, the Brother HL-1650/1670 is
using Unidrv-based Printer Control Language (PCL) printer driver. So, I
suggest that you may refer to the workaround of KB832219 for a test:
WORKAROUND
Warning If you use Registry Editor incorrectly, you may cause serious
problems that may require you to reinstall your operating system. Microsoft
cannot guarantee that you can solve problems that result from using
Registry Editor incorrectly. Use Registry Editor at your own risk.
If you cannot wait for the server to complete the parsing of all the
Unidrv-based printer drivers, manually remove all cached binary printer
description files (.bud files), and then let them be automatically
re-created. Depending on the speed of your server, this automatic
re-creation may be completed in a shorter time. Typically, this operation
is completed within 30 minutes.
Note When Print Spooler starts, it installs a newer version of Unidrv.dll.
As a result, the .bud files are out of date. The .bud files are the
compiled versions of .ppd files and can be completely regenerated from
those .ppd files. Because of this, you can remove the .bud files. To do
this, follow these steps:
1. Stop the Print Spooler service. To do this, run the following command
from a command prompt:
net stop spooler
2. Search for all .bud files, and then make sure that they are stamped with
the current time and date. The files appear with today's date.
3. Remove all .bud files that have a date and time stamp that is before
today's date. These files are located in the following folder:
%SYSTEMROOT%\System32\Spool\Drivers\w32x86\3
4. Remove the following registry key if it exists:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\PostSPUpgrade
To do this, follow these steps:a. Click Start, click Run, type regedit in
the Open box, and then click OK.
b. Locate, and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print
c. On the Registry menu, click Export Registry File.
d. In the File name box, type printkey, and then click Save.
Note If you later have to restore the Print registry key, you can do so by
double-clicking the Printkey.reg file that you saved.
e. Locate, and then click the following registry subkey if it exists:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Print\PostSPUpgrade
f. On the Edit menu, click Delete, and then click Yes to confirm the
removal of the PostSPUpgrade registry key.
Note The PostSPUpgrade registry key may reappear after you restart the
computer. This behavior occurs if other .bud files exist that have not yet
been parsed. After these files have been parsed, this registry key is
automatically removed.
5. Restart the server.
After you restart the server, printing functionality is available to users
after about 30 minutes.
If the issue persists after above steps, you may uninstall the current
driver and try to download and install the following driver:
<http://solutions.brother.com/hl1650/download/dl-generic2kxp.html>
Hope this helps!
Have a nice day!
Sincerely,
Tom Che
Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
=====================================================
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--------------------
>From: "Don Miller" <nospam@xxxxxxxxxx>
>References: <#i4TmDosFHA.4036@xxxxxxxxxxxxxxxxxxxx>
<R6yJSdrsFHA.2956@xxxxxxxxxxxxxxxxxxxxx>
>Subject: Re: Spoolsv.exe & CPU Since Update
>Date: Tue, 6 Sep 2005 08:56:00 -0500
>Lines: 101
>X-Priority: 3
>X-MSMail-Priority: Normal
>X-Newsreader: Microsoft Outlook Express 6.00.2800.1506
>X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1506
>Message-ID: <#4hLCpusFHA.596@xxxxxxxxxxxxxxxxxxxx>
>Newsgroups: microsoft.public.win2000.general
>NNTP-Posting-Host: adsl-65-66-153-119.dsl.kscymo.swbell.net 65.66.153.119
>Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP12.phx.gbl
>Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.win2000.general:62652
>X-Tomcat-NG: microsoft.public.win2000.general
>
>Yes, I checked the system log and the printing errors (copied below) began
>immediately after my update on 8/13/05. I think I can find the name of the
>updates listed in the system log as well.
>
>I've read the link but I do not receive error messages as stated in the
>Article. The print job seems to start, the printer icon appears in the
>system tray and then goes away without any data sent to the printer. When I
>try to print a test page, nothing happens, no error messages, it just
hangs.
>Then I found, after any attempt to print, my LAN is shut down until I
unplug
>the router and plug it back in.
>
>Does this sound like the same problem to you? Thanks.
>
>
>The document XXX owned by XXX failed to print on printer Brother
>HL-1650/1670N-USB. Data type: NT EMF 1.008. Size of the spool file in
bytes:
>0. Number of bytes printed: 0. Total number of pages in the document: 0.
>Number of pages printed: 0. Client machine: XXX. Win32 error code returned
>by the print processor: 259.
>
>The document XXX owned by XXX failed to print on printer Brother
>HL-1650/1670N series. Data type: NT EMF 1.008. Size of the spool file in
>bytes: 0. Number of bytes printed: 0. Total number of pages in the
document:
>0. Number of pages printed: 0. Client machine: XXX. Win32 error code
>returned by the print processor: 1801.
>
>
>
>"Tom Che [MSFT]" <v-tomche@xxxxxxxxxxxxxxxxxxxx> wrote in message
>news:R6yJSdrsFHA.2956@xxxxxxxxxxxxxxxxxxxxxxxx
>> Hi Don,
>>
>> Thanks for posting here. Also thanks for our MVP Dave's advice.
>>
>> Actually, there were some similar printing issues with latest updates for
>> Windows 2000. Don, you may refer to the following KB article for
>> troubleshooting first:
>>
>> Users cannot print after you install a service pack, update rollup, or
>> printer hotfix on a server in Windows 2000
>> http://support.microsoft.com/kb/832219
>>
>> If above KB article cannot help on your issue, you may attempt to
>uninstall
>> the latest updates one by one for a test. If the issue disappears after
>> the removal of certain update, you may try to install this update again
to
>> reproduce this issue. If you can reproduce this issue as expected,
please
>> let us know which update is the root cause.
>>
>> Hope this helps!
>>
>> Have a nice day!
>>
>> Sincerely,
>> Tom Che
>> Microsoft Online Partner Support
>> Get Secure! - www.microsoft.com/security
>>
>> =====================================================
>> When responding to posts, please "Reply to Group" via your newsreader so
>> that others may learn and benefit from your issue.
>> =====================================================
>> This posting is provided "AS IS" with no warranties, and confers no
>rights.
>>
>> --------------------
>> >From: "Don Miller" <nospam@xxxxxxxxxx>
>> >Subject: Spoolsv.exe & CPU Since Update
>> >Date: Mon, 5 Sep 2005 20:21:47 -0500
>> >Lines: 12
>> >X-Priority: 3
>> >X-MSMail-Priority: Normal
>> >X-Newsreader: Microsoft Outlook Express 6.00.2800.1506
>> >X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1506
>> >Message-ID: <#i4TmDosFHA.4036@xxxxxxxxxxxxxxxxxxxx>
>> >Newsgroups: microsoft.public.win2000.general
>> >NNTP-Posting-Host: adsl-65-66-153-119.dsl.kscymo.swbell.net
65.66.153.119
>> >Path: TK2MSFTNGXA01.phx.gbl!TK2MSFTNGP08.phx.gbl!TK2MSFTNGP12.phx.gbl
>> >Xref: TK2MSFTNGXA01.phx.gbl microsoft.public.win2000.general:62628
>> >X-Tomcat-NG: microsoft.public.win2000.general
>> >
>> >Since my last automatic August update for my W2KSP4 machine, I have not
>> been
>> >able to print anything from MS products. I find that process spoolsv.exe
>is
>> >using close to 100% CPU. I've seen that there were problems with the SP4
>> >Rollup with this regard, and noticed that the update MS05-043 had
>something
>> >to do with the spool server. I'm guessing that MS's "fix" does not play
>> well
>> >with others.
>> >
>> >The same thing happened on another W2K machine of mine.
>> >
>> >Does anyone know what is going on, and how I can print again?
>> >
>> >
>> >
>>
>
>
>
.
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