Re: SP4 install failure
- From: "sureshot" <sureshot@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Fri, 19 Aug 2005 09:59:02 -0700
Thanks Ed.
I had already tried stopping the IIS.
But what did work was:
1) uninstall IIS (back up DB before uninstalling)
2) Using sp4 full install version as you suggested.
Thanks for the help!
"Ed Hansberry" wrote:
> "sureshot" <sureshot@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:
>
> >While trying to upgrade to SP4 on Win 2000 Pro, I get the following error:
> >when almost completed, a pop up labeled "sp4iis" says: "Required dll not
> >found" click OK and another popup is there. It too is labeled "sp4iis" but
> >announces "Setup failed to remove ism.dll script mapping. Service pack setup
> >will abort. It allows me to roll back and undo the install, but I cannot
> >upgrade to SP4
>
> Try stopping the IISadmin and W3SVC before installing SP4. Also, get
> the full SP4 package (135MB or so) instead of doing the express
> install from Windows Update.
>
> You might also see if
> http://support.microsoft.com/default.aspx?scid=kb;en-us;328617 is
> relevant. If your IIS database is corrupt in some way, the above
> failure could happen.
>
> Finally, peruse various entries at
> http://groups.google.com/groups?q=windows%202000%20sp4%20sp4iis&hl=en&lr=&sa=N&tab=wg
> and see if any help.
> --
> ___________________
> Ed Hansberry
> What is on my Pocket PC? http://www.ehansberry.com/
>
.
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