Win 2000 Pro : Regaining Access after Zotob.a Worm....
- From: Callileah <Callileah@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Tue, 16 Aug 2005 20:46:26 -0700
Hello...
If there is anyone who can provide sound insight into helping me resolve
this problem, it will be greatly appreciated... :) The person I am doing
this for will also be very happy, too.
System is set-up to Dual Boot, with 2000 Pro as Primary and Win 98SE as
secondary. Each located on one logical HD partition. The Win 98SE boot
selection works fine....for the moment....
Hardware : HD - over 50GB, split down the middle. AMD Duron CPU.
Problem 1: Zotob.a Worm has apparently caused enough 'damage' to Win 2000
Pro that it can no longer Start/Boot properly. (Mind you, we did not know
what we were dealing with until today! Else I would have followed
Micrososft's Zotob.a document...)
When at the Dual Boot screen
1. Selection of "Windows 2000 Professional" : it generates an Error Message
"Cannot find file cant start file windows/system32/config/systemced is
missing or corrupt. To repair use the windows2000 Startup/Setup Disk(s) or
cdrom and press "r" for Repair, press "C" for the Recovery Console
tool....etc..."
The Obvious Solution : Use Win 2000 Pro CD to run Startup/Setup protocol,
get access to Recovery Console and run repair function.
Problem 2 : Win 2000 Pro (non-OEM) w/ SP4<---installed by someone that kept
the client's purchased CDs for themselves. So, said 2000 PRO CDs are
'unavailable'. They also failed to create the necessary Startup/Setup
Disks...*sigh* Or install the Recovery Console, so it could be selected from
the Boot Option Menu, instead of from diskettes...*double sigh*
Solution : Find/download/create a Startup Disk set. DONE.
Problem 3: When I finally located a downloadable 'Startup' Disk file here
at Microsoft : file 'winxp_en_Pro_BF.exe' (which MS says will work for 2000
Pro), created the actual Disks, as per instructions and tried to run it, as
per instructions, to gain access to the Recovery Console so I could repair
the Win 2000 Pro boot-up, it generated the following Error Message :
"\ntkrnlmp.exe could not be loaded
Error Code 4
Setup cannot continue"
Problem 4 : I can NOT gain access to the Recovery Console to run the Repair
Function!
Soooooo....a couple of questions....
1. Does anyone know of a way to circumvent problem #1 or #3?
2. Is there a way to access the Primary 2000 Pro Boot partition through DOS?
Fix the file or even run the Recovery Console tool from DOS?
3. Is there a way to 'force' the loading of the "\ntkrnlmp.exe" file? So,
that the Recovery Console will start/run?
AND lastly, but certainly not least... Can a replacement Win 2000 Pro CD be
obtained from Microsoft, so we can try to run Startup/Setup from that? Its a
really crappy thing to do, taking the CD(s) the client paid for and walking
away with them, when having them right now could have avoided so much
trouble!!
Well, that's it. Thank you for taking the time to read this and posting
possible solutions. Take care!
Callileah
.
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