Re: Add/Remove Programs failure



The Q might better be posed to the suppliers of WinPcap, only they are
likely to know where the various bits of their app are installed

"gretchen" <me@xxxxxxxxxxx> wrote in message
news:3m24avF1518o3U1@xxxxxxxxxxxxxxxxx
> While logged on as Administrator and trying to Remove a WinPcap program, I
> get the error:
>
> "Unable to locate the installation log file 'C:\Program Files\Netgroup -
> Politecnico di Torino\WinPcap\Uninst.isu'. Uninstallation will not
> continue."
>
> I am unable to locate this file anywhere on the drive, although
> similarly-named files exist for other applications. I am also unable to
> locate the "Netgroup..." directory in any backups made since January 2005.
>
> I was able to successfully install WinPcap 3.1 and the application that
> requires it is functioning normally. During the 3.1 installation, it also
> reported that it (the installer) was unable to remove the old version.
>
> How do I force a removal of the old WinPcap program from the Add/Remove
> Programs interface please?
>


.



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