RE: SP4 Rollup Pack is bad news

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

I just encountered this problem at a customer site with a Compaq ML530.
Customer was experiencing blue screen with 0x1E stop errors on ntoskrnl.exe.
Could not boot in any mode. Finally broke down and called MS support, and
they were like "oh yea, I'll have you back up in 10 minutes. We have been
seeing this on a lot of 2000 machines."

Emmers from the following post had the same advice MS gave me.
http://www.webnewsgroups.net/group/microsoft.public.win2000.general/topic9555.aspx

Once you get to a command prompt in Recovery Console, follow these steps:

1) Boot into recovery console.
2) Navigate to c:\winnt\system32\drivers directory
3) Ren scsiport.sys scsiport.urp.
4) Navigate to the c:\winnt\$ntupdaterolluppackuninstall$ directory
5) copy scsiport.sys c:\winnt\system32\drivers
6) Reboot into windows.
7) Call Microsoft Technical Support and open a non-fee case and request the
yet-unpublished hotfix kb904374
8) Install the hotfix 904374 and reboot and make sure everything is working
fine.


> WARNING...
>
> So far I have had three of the five workstations trashed that had the SP4
> Rollup installed. Some of them have worked for a week before breaking. Most
> just stalled on the "Preparing Network Connections" screen at startup. Of
> these I could get to safe mode to suck data of them. One gave a BSOD and the
> user info was lost.
>
> These workstations are Dell Optiplex GX110 & GX270 however I have another
> engineer who lastnight had a Compaq Evo go blue screen on him after running
> windows update which included the rollup.
>
> I Noticed an earlier post by Bob having problems post this rollup being
> installed.
>
> I really don't think my customers appreciate paying me to troubleshoot the
> problems and/or rebuild their workstations.
>
> I'm inclined to register my disapproval here and hope the powers that be
> (MS) may be notice and pull this patch or fix it.
>
>
.

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