Re: computer does not completely shut down

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JanAdam fumbled, fiddled and fingered:

> My Win2k pro computer was set up by the vendor in such a way that
> after clicking shutdown it would shut the Windows and then it would
> power the computer off.
> Yesterday, after downloading a few pieces of software (Win Media
> Player 9, a codec package and Media Encoder - all from MS, as well as
> GSpot (a multimedia tools package that is supposed to detect a codec
> used for a media file, a freeware from GSpot Appliance Corp) the
> computer behaviour changed: after shutting Windows down, the Windows
> go through a normal shutting routine, saving settings etc, eventually
> shutting the system down, but is not powering the box off. The screen
> turns black with the exception of a blinking cursor (an underline?)
> in the upper left corner. The machine remains powered and judging
> from the blinking cursor, a low level of activity remains on.
>
> I have scanned the computer for spyware with the new MS anti spyware
> package, nothing showed up. My antivirus has not logged anything
> either.
>
> Any suggestions on what has possibly happened and how to restore the
> original setting?

http://support.microsoft.com/default.aspx?scid=kb;en-uk;315409&sd=tech

--
Steve Parry BA (Hons) MCP MVP

http://mvp.support.microsoft.com/
http://www.gwynfryn.co.uk



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