Re: *** STOP: (0x0000007B,0XF85438D0,0XC000009C,0X00000000,0x00000

Dave, in the information you sent, it states to start the computer with the
WINDOWS XP CD-Rom to start the Recovery console. I assume the same thing
applies to W2K CD as well. Also, since I can't go to the device Mgr. to see
what type of Disk I have, I guess I will have to open the case, so I can
dowload a diagnostic utility from the manufacturer on my computer. I am
determined to get this fixed one way or the other, and worst case senario I
will have to re-format the hard drive and install W2k & all the programs, or
I will buy a new one. Thanks again for your quick response.

"Dave Patrick" wrote:

> You may also want to download and run a diagnostic utility from the drive
> manufacturer's web site. It's starting to sound like the drive has failed.
>
> You can also run
> chkdsk /r
> from the recovery console command line. (/r implies /f )
>
> To start the Recovery Console, start the computer from the Windows XP CD-Rom
> Press ENTER at the "Setup Notification" screen. Press R to repair a Windows
> XP installation, and then press C to use the Recovery Console. The Recovery
> Console then prompts you for the administrator password. If you do not have
> the correct password, Recovery Console does not allow access to the
> computer. If an incorrect password is entered three times, the Recovery
> Console quits and restarts the computer. Note: If the registry is corrupted
> or missing or no valid installations are found, the Recovery Console starts
> in the root of the startup volume without requiring a password. You cannot
> access any folders, but you can carry out commands such as chkdsk, fixboot,
> and fixmbr for limited disk repairs. Once the password has been validated,
> you have full access to the Recovery Console, but limited access to the hard
> disk. You can only access the following folders on your computer: drive
> root, %systemroot% or %windir%
>
>
> --
> Regards,
>
> Dave Patrick ....Please no email replies - reply in newsgroup.
> Microsoft Certified Professional
> Microsoft MVP [Windows]
> http://www.microsoft.com/protect
>
> "Bob Brighton" wrote:
> | Dave I could not create a boot disk at home, but I had created one at work
> | and copied the files you stated onto the diskette. I start up W2K, then
> as
> | the Splash screen was up, after it started loading, I got the "Stop" msg
> and
> | blue screen, then everthing halted.
> |
> | So, I tried the other option you mentioned:
> |
> | boot loader]
> | timeout=10
> | default=multi(0)disk(0)rdisk(0)partition(1)\WINNT
> | [operating systems]
> | multi(0)disk(0)rdisk(0)partition(1)\WINNT="Windows 2000 0,1"
> | multi(0)disk(0)rdisk(0)partition(2)\WINNT="Windows 2000 0,2"
> | multi(0)disk(0)rdisk(1)partition(1)\WINNT="Windows 2000 1,1"
> | multi(0)disk(0)rdisk(1)partition(2)\WINNT="Windows 2000 1,2"
> |
> | and
> |
> | [boot loader]
> | timeout=10
> | default=scsi(0)disk(0)rdisk(0)partition(1)\winnt
> | [operating systems]
> | scsi(0)disk(0)rdisk(0)partition(1)\WINNT="Windows 2000 0,1"
> | scsi(0)disk(0)rdisk(0)partition(2)\WINNT="Windows 2000 0,2"
> | scsi(0)disk(1)rdisk(0)partition(1)\WINNT="Windows 2000 1,1"
> | scsi(0)disk(1)rdisk(0)partition(2)\WINNT="Windows 2000 1,2"
> |
> | I get the following message everytime I turn on the computer:
> | "A problem with the hard drive has been detected. Consult the
> | troubleshooting section of you users manual."
> |
> | I just hit enter and it continues, until the STOP msg appears. This time
> I
> | had the boot diskin drive "A"
> |
> | I ran boot disk the first time through with the boot.ini using the
> | multi(0)disk and I received the following messages on the four choices I
> had
> | to pick from:
> |
> | Option #1 with the boot.ini on multi:
> |
> | Please select the operating system to start
> | I pressed Windows 0,1 and then it started to boot W2k, then I received the
> | STOP msg and the blue screen.
> |
> | Re-booted
> |
> | Option #2 with the boot.ini on multi:
> | I pressed Windows 0,2 and I received the following message:
> | "Windows could not start because of a computer disk hardware Configuration
> | Problem. Could not read from the selected boot disk. Check boot path and
> | disk hardware"
> |
> | The boot path should be correct, because on her C: drive is the WINNT
> | directory, unless option #2 is checking on Drive D:, and not Drive "C:".
> |
> | Ctrl, Alt, Del , then Re-booted
> |
> | Option #3 with the boot.ini on multi:
> | I pressed Windows 1,1 and I received the following message:
> | "Windows could not start because the following file is missing or corrupt:
> | <Windows 2000 Root>\system32\ntoskrnl.exe".
> |
> | Ctrl, Alt, Del , then Re-booted
> |
> | Option #4 with the boot.ini on multi:
> | I pressed Windows 1,2 and I received the following message:
> | "Windows could not start because of a computer disk hardware Configuration
> | Problem. Could not read from the selected boot disk. Check bootpath and
> | disk hardware"
> |
> | I change the boot.ini to scsi for the second try and received the same
> | messages as above for each option 1-4.
> |
> | So, am I completely out luck now? Hopefully you have somthing else I
> could
> | try to correct the problem, before I have to re-format her hard drive and
> | reload W2k and all of her programs. Thank you again for all of your
> | assistance and options you gave to me to try and correct my problem.
> | Hopefully you will give me another option to try, before I have to give
> up.
>
>
>
.

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