RE: Windows Explorer is CRASHING!!!

I have been experiencing the similiar problems with Windows Explorer on a
Windows 2000 Server system this morning and began troubleshooting according
to these posts. However, I discovered that we had 6 print jobs that had
failed but were spooled in a 3rd party print mangement solution we have
installed on that server. These jobs had dates ranging throughout the past
year. I deleted those six jobs and all seems to be OK.

This may not help you at all, but like you, I was assuming the fault was
with the OS but it was the 3rd party stuff hosing up the OS.

Good Luck!

Derek

"SAM" wrote:

>
> Hi everyone,
>
> My problem is with Windows 2000 Windows Explorer.
>
> Whenever I start up more than one instance, it crashes most of the time.
>
> My system:
> -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
> Item Value
> OS Name Microsoft Windows 2000 Professional
> Version 5.0.2195 Service Pack 4 Build 2195
> OS Manufacturer Microsoft Corporation
> System Name xxxxxxxxxxxxx
> System Manufacturer VIA Technologies, Inc.
> System Model KT600
> System Type X86-based PC
> Processor x86 Family 6 Model 8 Stepping 0 AuthenticAMD ~1799 Mhz
> BIOS Version Phoenix - AwardBIOS v6.00PG
> Windows Directory C:\WINNT
> Locale United States
> Time Zone Central Daylight Time
> Total Physical Memory 523,760 KB
> Available Physical Memory 348,244 KB
> Total Virtual Memory 3,758,080 KB
> Available Virtual Memory 3,442,960 KB
> Page File Space 3,234,320 KB
> -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
>
>
> My error message:
> -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
>
> Program Error
> -------------------
>
> explorer.exe has generated errors and will be closed by Windows.
> You will need to restart the program.
>
> An error log is being created.
>
>
> OK
>
> -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
>
>
> My System Log:
> -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
> Type Date Time Source Category Event
> Error 4/5/2005 8:57:58 PM DCOM None 10000
> Error 4/5/2005 8:56:48 PM Service Control Manager
> None 7001
> Warning 4/5/2005 8:56:48 PM W32Time None 54
> Error 4/5/2005 8:56:43 PM Service Control Manager
> None 7000
> Information 4/5/2005 8:56:37 PM eventlog None 6005
> Information 4/5/2005 8:56:37 PM eventlog None 6009
> Error 4/5/2005 8:56:38 PM Netlogon None 5719
> Information 4/5/2005 8:55:14 PM eventlog None 6006
> Information 4/5/2005 8:52:42 PM Removable Storage Service
> None 160
> Error 4/5/2005 8:44:16 PM Netlogon None 5719
> -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
>
>
> The problem started after performing the latest update
> on Win2k from Microsoft.
>
> The crash happens after I open up more than
> one instance of Win Explorer - 2 or more
> processes with Win Exp at the same time.
>
> In Task Manager, the system idle process is taking
> up about 99% of the CPU time - so there isn’t another
> process hogging time.
>
>
> Does anyone have any ideas as to what the problem might be?
>
> - Sam
>
.

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