Re: Windows Explorer is CRASHING!!! (YET MORE info)

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I agree with you that an upgrade doesn't teach anything - if you don't mind
prolonged troubleshooting I'm happy to keep working with you (as I'd like to
figgure this out myself).

If you want, at some point maybe I could remote into the problem machine and
look around.

Nick Staff

"SAM" wrote:

> On Wed, 13 Apr 2005 23:49:10 -0700, "Nick Staff" <nick.staff@xxxxxxxxxxx> wrote:
>
> >hmmm....please understand that I'm grasping at straws right now but if you
> >have nothing better to do go here and download memtest and test your ram:
> >
> >http://www.memtest86.com
>
> I've got memtest86+ running right now. I'll give it a few hours.
>
> I think I ran it before over this system unit - I usually do
> after I put one together - but it doesn't hurt anything to
> do it again.
>
>
> >Also, have you tried repairing by way of an upgrade? Meaning boot to
> >windows, put in the install disk and then choose to upgrade windows - this
> >will leave all (should be all) your programs//files etc intact while
> >installing a fresh copy of windows (but leaving an old copy of your
> >registry). Of course things often go awry when you least want them to so if
> >you value your data backup first.
>
> No - I haven't done this as I was hoping to figure out what is wrong exactly.
> You don't learn anything by using "the shotgun approach."
>
> If there are no other alternatives, then I guess I have no recourse
> other than to either do the upgrade, or to wipe the drive and perform
> a complete reinstallation of everything.
>
> SAM
> =======================
>
>
>
> >Nick
> >
> >"SAM" wrote:
> >
> >>
> >>
> >> Yes - it does (persist) - with the new user account.
> >>
> >>
> >> On top of THAT, I got an error message on boot up:
> >> ==============================================
> >> regsvr32.exe - Application Error
> >> ==============================================
> >>
> >> X The instruction at "0x77fcc39e" referenced memory at "0x00610070."
> >> The memory could not be "written."
> >>
> >> Click on OK to terminate the program.
> >>
> >>
> >> OK
> >>
> >> ==============================================
> >>
> >>
> >> On the advice of another tech on the Ziff-Davis forum,
> >> I removed the Hotfix KB867282 from my system.
> >>
> >> SAM
> >> ======================
> >>
> >>
> >> On Wed, 13 Apr 2005 20:48:01 -0700, "Nick Staff" <nick.staff@xxxxxxxxxxx> wrote:
> >>
> >> >SAM-
> >> >
> >> >Do me a favor - try creating a new user account on the computer and log in
> >> >as the new user - does the problem persist...?
> >> >
> >> >"SAM" wrote:
> >> >
> >> >>
> >> >> Hi Nick,
> >> >>
> >> >> I didn't have to open up tons - only a few - and it was crashing as before.
> >> >>
> >> >> ... in safe mode.
> >> >>
> >> >> I guess I was clinging to a false hope with that one.
> >> >>
> >> >> Perhaps it's time to admit defeat - wipe the hard drive and reinstall everything.
> >> >>
> >> >>
> >> >> DAMMIT.
> >> >>
> >> >> SAM
> >> >> ======================
> >> >>
> >> >>
> >> >> On Wed, 13 Apr 2005 17:46:02 -0700, "Nick Staff" <nick.staff@xxxxxxxxxxx> wrote:
> >> >>
> >> >> >There are a few big hardware companies whose hardware I might install, but
> >> >> >only if it doesn't require their software. It's been my experience that if
> >> >> >one wants to noticibly degrade system performance and/or break Windows in
> >> >> >ways that just makes ya go 'huh', then it's a toss-up between IOMega,
> >> >> >Logitech, and Kennsington as the most irresponsible software producing high
> >> >> >profile company (Well IOmega really has it in the bag with the other two tie
> >> >> >as runner up). Just my experience and opinion.
> >> >> >
> >> >> >That said I don't know if IOMega is causing the problem here (the event log
> >> >> >entries don't really convince me because logging errors is the most
> >> >> >functional feature of IOmega's software suites). Of course it might be
> >> >> >IOMega - I don't know.
> >> >> >
> >> >> >Could you do me a favor though? Retsrat your computer in safe mode (by
> >> >> >pressing F8 during reboot). Then open up tons of explorer windows and see if
> >> >> >you can make it crash. Let me know what happens.
> >> >> >
> >> >> >Thanks,
> >> >> >
> >> >> >Nick Staff
> >> >> >
> >> >> >
> >> >> >
> >> >> >"SAM" wrote:
> >> >> >
> >> >> >>
> >> >> >> Hi again,
> >> >> >>
> >> >> >> I still have the problem with Windows Explorer crashing, and I think
> >> >> >> I have an idea as to why: It might have something to do with some Iomega stuff.
> >> >> >>
> >> >> >> My system log was not functioning properly. After performing a reset on it,
> >> >> >> I got some error entries that mention some Iomega services. The entries,
> >> >> >> and their associated descriptions, are listed below:
> >> >> >> -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
> >> >> >>
> >> >> >> Error 4/13/2005 2:30:48 PM Service Control Manager None 7001 N/A
> >> >> >> ------------------
> >> >> >> The Iomega Active Disk service depends on the Iomega App Services service which failed
> >> >> >> to start because of the following error: The system cannot find the path specified.
> >> >> >>
> >> >> >> Warning 4/13/2005 2:30:46 PM W32Time None 54 N/A
> >> >> >> ------------------
> >> >> >> The Windows Time Service was not able to find a Domain Controller.
> >> >> >> A time and date update was not possible.
> >> >> >>
> >> >> >> Error 4/13/2005 2:30:36 PM Service Control Manager None 7000 N/A
> >> >> >> ------------------
> >> >> >> The Iomega App Services service failed to start due to the following error:
> >> >> >> The system cannot find the path specified.
> >> >> >>
> >> >> >> Error 4/13/2005 2:30:33 PM Service Control Manager None 7000 N/A
> >> >> >> ------------------
> >> >> >> The avast! Antivirus service failed to start due to the following error:
> >> >> >> The service did not respond to the start or control request in a timely fashion.
> >> >> >>
> >> >> >> Error 4/13/2005 2:30:33 PM Service Control Manager None 7009 N/A
> >> >> >> ------------------
> >> >> >> Timeout (30000 milliseconds) waiting for the avast! Antivirus service to connect.
> >> >> >>
> >> >> >> Information 4/13/2005 2:30:27 PM eventlog None 6005 N/A
> >> >> >> ------------------
> >> >> >> The Event log service was started.
> >> >> >> -=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-
> >> >> >>
> >> >> >> I installed the Iomega stuff, then uninstalled it,
> >> >> >> and I still got the same problem, with the same error
> >> >> >> entries in the system log.
> >> >> >>
> >> >> >> Can anyone tell me what path is it referring to?
> >> >> >> ... and what it is that it's looking for?
> >> >> >> ... or how to get rid of this altogether?
> >> >> >>
> >> >> >> Iomega tells me that they do not have a cleaner,
> >> >> >> so I'll have to do this the hard way.
> >> >> >>
> >> >> >> - Sam
> >> >> >>
> >> >>
> >> >> - Sam
> >> >>
> >>
> >> - Sam
> >>
>
> - Sam
>
.

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