RE: I replaced the missing ntldr file and then...



I get internet anywhere, i.e. all workstations as well as backup server. I
don't get the internet from machine in question (main svr).

ipconfig /all =
Windows 2000 IP Configuration

Host Name . . . . . . . . . . . . : la-hq-s1
Primary DNS Suffix . . . . . . . : LA.loc
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : Yes
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : la.loc
Description . . . . . . . . . . . : Intel(R) Advanc
irtual Adapter
Physical Address. . . . . . . . . : 00-B0-D0-D1-EC-
DHCP Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 199.223.150.38
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 199.223.150.2
DNS Servers . . . . . . . . . . . : 199.223.150.38
199.223.150.39
199.223.150.2
Primary WINS Server . . . . . . . : 199.223.150.38

the 38 ip is the main svr and the 39 ip is the backup server. I believe that
38 hosts the AD.
I also successfully pinged the domain controller both by ip and by name.

"Nick" wrote:

> Ahh if only I were psychic KB I'd know the answer to your problem (and I'd be
> able to warn you about your next one too). Truth of the matter is your post
> must have been pretty informative after all =).
>
> A couple of things:
>
> Don't bother with last known good anymore since one you log on last known
> good becomes your current state.
>
> There's another person who posted last night saying they lose their internet
> connection after installing SP4 - I don't know if it's the same issue but
> thought it was interesting.
>
> Can you access the internet from your server? Can you please go to the
> command line and type ipconfig /all and paste the results here (if you don't
> want to paste them for all the world to see could you email them to me at
> nick.staff@xxxxxxxxxxx)?
>
> When/if you do that could you tell me if the DNS servers listed are the ones
> hosting the zones for your AD domain?
>
> Out of curiousity, can you ping your Domain controller by IP? How about by
> name?
>
> Thanks KB.
>
> Nick
>
> "KBJones" wrote:
>
> > Nick,
> > You must be psycic; if you decyphered that much detail from that my vague
> > description; let's just say you said better than I did.. The only question
> > you really left for me to answer is "Why was I rebooting the server?", my
> > answer is "windows updates". I'm not sure which ones at this moment, but I've
> > tried to boot to safe mode and restore to last known good config and no luck.
> > I'll look hard at the dns and get back to you.
> >
> > "Nick" wrote:
> >
> > > I'm not sure I really understand what the whole issue but here's what I got
> > > from your post - please correct me if I've misunderstood:
> > >
> > > - One of your servers wouldn't boot (I think it's your Exchange Server).
> > > - This server was getting ntldr is missing message
> > > - You resolved that issue and can now boot to Windows
> > > - The local admin account can log on but no domain accounts
> > > - You've reset the passwords to domain admin accounts and still they can't
> > > log onto this seerver.
> > > - When you try to log on with a domain account you get the standard
> > > incorrect password window - you do not get a window that mentions anything
> > > about a trust relationship.
> > >
> > > If all the above are true then first make sure you are booted into regular
> > > Windows mode and not safe mode. Also if this machine is a Domain Controller
> > > make sure you're not in Active Directory Restore mode.
> > >
> > > If you've booted in normal mode then my first question is can these domain
> > > admin accounts log onto your other servers (I'm assuming they can). If so
> > > then I think it's a connectivity issue or AD connectivity issue that's
> > > causing your problem. By AD connectivity issue I mean maybe you can browse
> > > the internet but there's something incorrectly configured preventing you from
> > > contacting a Domain Controller, like using the wrong DNS server. The reason
> > > I feel strongly there's an AD connectivity issue is because no domain
> > > accounts can log on, which provided your not getting a trust error message
> > > generally means there is a problem communicating with a Domain Controller.
> > >
> > > Please verify you can log onto other servers with domain accounts and double
> > > check the problem server's DNS settings and let me know the results (if you'd
> > > like more suggestions). Also why were you rebooting the server, had you
> > > installed a patch (if so which ones).
> > >
> > > Thanks and hope this helps.
> > >
> > > Nick Staff
> > >
> > >
> > >
> > >
> > > "KBJones.es" wrote:
> > >
> > > > I replaced the missing ntldr file along with netdetect.com as my server
> > > > wouldn't reboot and gave me the missing ntldr message. The server then
> > > > rebooted yet would only allow the local admin profile to logon. The other
> > > > admin profiles are still on the directory with no apparent loss of data i.e.
> > > > documents and settings, but cannot be accessed. I am unable to reset the
> > > > passwords to other admin profiles from AD as I have tried and still couldn't
> > > > logon. I believe if I can get this issue resolved the additional MS Exchange
> > > > server issues will take care of themselves; hopefully.
.



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