RE: Dr Watson: Explorer Access Violation

Tech-Archive recommends: Speed Up your PC by fixing your registry

Frankie-

Though I think it applies only to files, check out this MS KB just in case:

http://support.microsoft.com/?kbid=824136

If that doesn't apply then befvore I suggest you hack away at the registry
you may want to go to the command line and type sfc /scannow (you will be
asked to insert your windows disk most likely). I doubt by the way this will
solve things but it often does so I'd say it's worth a shot.

I looked at the registry exports you sent me and can't draw any conclusions
from what I saw, but since you've already exported the keys, you could always
try deleting an entry, testing for the error, and if the error's still
present re-importing the key by double clicking on the exported .reg file
from earlier (hmm, did I make sense there?). **very important though not to
delete just any of these keys - some are just plain darn important so here's
the ones I would say your safest to try (by safest I mean worst case scenario
should be that you'll lose your right click/spysweeper or right click/encrypt
ability). Of course like with anything done on a computer, please understand
that even though I think these changes are safe to try, there could be
something I don't see and your computer could end up not bootable. If you
want to try anyway then here are the keys I'd delete in the order I'd delete
them (order is based on nothing more than my predjudice regarding the
stability of certain programs):

[HKEY_CLASSES_ROOT\Folder\shellex\ContextMenuHandlers\SpySweeper]

[HKEY_CLASSES_ROOT\Folder\shellex\ContextMenuHandlers\Symantec.Norton.Antivirus.IEContextMenu]

[HKEY_CLASSES_ROOT\Folder\shellex\ContextMenuHandlers\BriefcaseMenu]

If you try that and still no good let me know and I'll think some more....

"Frankie" wrote:

> Hi,
>
> I am getting a similar error to those already posted. However, I don't
> believe the solutions posted are the resolution for me. I can reproduce this
> error on demand in several ways: 1) by right-clicking on shared folder or
> disk and selecting "Sharing;" 2) by right-clicking on file or folder,
> selecting copy, then pasting; 3) by right-clicking, selecting search,
> searching for something, closing search window; and perhaps other ways.
>
> At this time, I cannot change my shares using Windows Explorer.
>
> Below is the Dr. Watson report from my last access violation. After the
> report is created, the active desktop sometimes needs to be restored.
>
> How can I fix this problem?
>
> Application exception occurred:
> App: explorer.exe (pid=1624)
> When: 4/3/2005 @ 16:45:49.250
> Exception number: c0000005 (access violation)
>
> *----> System Information <----*
> Computer Name: ASUS
> User Name: Administrator
> Number of Processors: 1
> Processor Type: x86 Family 15 Model 1 Stepping 2
> Windows 2000 Version: 5.0
> Current Build: 2195
> Service Pack: 4
> Current Type: Uniprocessor Free
> Registered Organization: New-Wave Accounting Services
> Registered Owner: Frankie Adamo
>
> *----> Task List <----*
> 0 Idle.exe
> 8 System.exe
> 188 smss.exe
> 216 csrss.exe
> 212 winlogon.exe
> 264 services.exe
> 276 lsass.exe
> 404 SCardSvr.exe
> 476 svchost.exe
> 504 ccSetMgr.exe
> 532 ccEvtMgr.exe
> 648 spoolsv.exe
> 676 CTSvcCDA.exe
> 692 svchost.exe
> 704 gearsec.exe
> 740 navapsvc.exe
> 792 NPROTECT.exe
> 860 nvsvc32.exe
> 884 SAVScan.exe
> 468 MSTask.exe
> 972 stisvc.exe
> 1056 symlcsvc.exe
> 1072 WinMgmt.exe
> 1104 MsPMSPSv.exe
> 556 ccApp.exe
> 1484 pptd40nt.exe
> 1124 UsrPrmpt.exe
> 1212 BigFix.exe
> 1204 SmartUI.exe
> 1092 PPLinks.exe
> 1624 Explorer.exe
> 1616 drwtsn32.exe
> 0 _Total.exe
>
> (00400000 - 0043E000)
> (77F80000 - 77FFD000)
> (7C2D0000 - 7C332000)
> (7C570000 - 7C628000)
> (77D30000 - 77DA1000)
> (77F40000 - 77F7E000)
> (77E10000 - 77E75000)
> (70A70000 - 70AD5000)
> (78000000 - 78045000)
> (71710000 - 71794000)
> (732E0000 - 73305000)
> (23000000 - 23056000)
> (782F0000 - 78538000)
> (77A50000 - 77B3F000)
> (775A0000 - 77630000)
> (779B0000 - 77A4B000)
> (77840000 - 7787E000)
> (770C0000 - 770E3000)
> (00E30000 - 00F79000)
> (71500000 - 715FD000)
> (76620000 - 76630000)
> (7C0F0000 - 7C151000)
> (1A400000 - 1A47A000)
> (77820000 - 77827000)
> (759B0000 - 759B6000)
> (70440000 - 704CF000)
> (63580000 - 63830000)
> (63000000 - 63096000)
> (7C740000 - 7C7C7000)
> (77430000 - 77440000)
> (774E0000 - 77513000)
> (774C0000 - 774D1000)
> (75030000 - 75044000)
> (75020000 - 75028000)
> (77530000 - 77552000)
> (77830000 - 7783E000)
> (75AB0000 - 75AB5000)
> (75170000 - 751BF000)
> (7C340000 - 7C34F000)
> (751C0000 - 751C6000)
> (75150000 - 7515F000)
> (77950000 - 7797A000)
> (77980000 - 779A4000)
> (75050000 - 75058000)
> (7CA00000 - 7CA23000)
> (76DF0000 - 76E01000)
> (76FA0000 - 76FAF000)
> (773E0000 - 773F5000)
> (76F20000 - 76F97000)
> (70340000 - 70381000)
> (766D0000 - 766E8000)
> (76740000 - 76748000)
> (77880000 - 7790E000)
> (766F0000 - 766F7000)
> (77570000 - 775A0000)
> (681A0000 - 681A7000)
> (66740000 - 66747000)
> (718C0000 - 71944000)
> (75AC0000 - 75AE8000)
> (75E60000 - 75E7A000)
> (75160000 - 7516C000)
> (75210000 - 75225000)
> (751D0000 - 75208000)
> (01AE0000 - 01CE4000)
> (77560000 - 77568000)
> (77400000 - 77408000)
> (77410000 - 77423000)
> (76290000 - 762CD000)
> (6DE80000 - 6DEE4000)
> (51980000 - 5198C000)
> (71960000 - 71972000)
> (10000000 - 1000B000)
> (01F80000 - 0203B000)
> (695E0000 - 69609000)
> (76930000 - 7695B000)
> (77920000 - 77943000)
> (02AD0000 - 02AE8000)
> (02AF0000 - 02B67000)
> (7C000000 - 7C054000)
> (658F0000 - 65A04000)
> (70510000 - 7051A000)
> (16200000 - 16206000)
> (16250000 - 16267000)
> (16300000 - 16310000)
> (02FB0000 - 02FDB000)
> (033E0000 - 033FA000)
> (752B0000 - 752DD000)
> (72210000 - 72217000)
> (70F30000 - 70F9E000)
> (68760000 - 6876B000)
>
> <More Dump and Functions>
>
> State Dump for Thread Id 0x620
>
> eax=0008f148 ebx=03b9f3ac ecx=000b51f4 edx=000b51f4 esi=0008f124 edi=000b51f4
> eip=0350a290 esp=03b9f298 ebp=03b9f2b4 iopl=0 nv up ei pl zr na po nc
> cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000246
>
>
> function: <nosymbols>
> 0350a286 ???
> 0350a287 ???
> 0350a288 ???
> 0350a289 ???
> 0350a28a ???
> 0350a28b ???
> 0350a28c ???
> 0350a28d ???
> 0350a28e ???
> 0350a28f ???
> FAULT ->0350a290 ???
> 0350a291 ???
> 0350a292 ???
> 0350a293 ???
> 0350a294 ???
> 0350a295 ???
> 0350a296 ???
> 0350a297 ???
> 0350a298 ???
> 0350a299 ???
> 0350a29a ???
> 0350a29b ???
> <more>
>
>
.

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