Re: Can't reboot after installing SP4 - please help!



Well, everything checked out OK, including the CD, so I had no choice but to
start over AGAIN! This time, after getting win2k reinstalled, I created a
new profile for my sister with administrator rights. Then I logged on as my
sister and proceded to do the windows updates first thing. So far, so good.
At least I made it through SP4 this time. I'm learning more and more all the
time. Thanks for all the help - it helps me learn! Kathy

"Pegasus (MVP)" wrote:

> This is getting a little dicey. You're basically reporting that your
> PC does not boot from the CD, even though you have set the
> BIOS to do so. We're now on a different track: Trying to figure
> out what's going on with your CD drive. I would do this:
>
> 1. Make doubly sure that the BIOS is set to boot from the CD drive.
>
> 2. Watch the BIOS boot messages. When it reports the size of your
> hard disk, does it report the CD drive? You can pause the boot process
> by pressing the Pause key on the keyboard so that you have time to
> read the messages. Any other key will cause the process to resume.
>
> 3. When you boot the machine with the Win2000 CD, you're supposed
> to see a message for about two seconds. It says "Press any key to boot
> from the CD" or words to this effect. The message is easily overlooked!
>
> 4. To test your CD drive, download a Win98 boot diskette from
> www.bootdisk.com. When you boot the machine with this diskette
> then it loads a CD driver that lets you examine the contents of your
> Win2000 CD. Does this work on your machine.
>
> 5. If item 4. above fails, replace the CD drive. They are cheap.
>
>
> "Kathy" <Kathy@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> news:8E4CCBB7-86CD-42FD-B220-B4BF4A63EFE5@xxxxxxxxxxxxxxxx
> > I'm back.....Bios is set to boot from CD first. I put her win2k cd in and
> > end up at the black screen with "Starting Windows......For troubleshooting
> > and advanced startup options for Windows 2000, press F8". Of course
> nothing
> > happens when I press F8 as before. Previously I did make a Win2K
> Emergency
> > Repair floppy, and also made the 4 Win2k setup floppies. Can these help?
> > Thanks. Kathy
> >
> > "Kathy" wrote:
> >
> > > Ok, I have to go get her disk. I'll post back after I try "repair".
> Thanks.
> > > Kathy
> > >
> > > "Pegasus (MVP)" wrote:
> > >
> > > > Your system is obviously damaged. The next step is to repair it by
> using the
> > > > inbuilt repair facility:
> > > >
> > > > 1. Boot the machine with your Win2000 CD. You must instruct the BIOS
> to boot
> > > > from your CD drive.
> > > > 2. Select "Repair" when prompted.
> > > > 3. Select "Emergency Repair" when promptd.
> > > > 4. Select "Perform all repair options".
> > > >
> > > > Additional options are available if this does not fix your problem.
> > > >
> > > >
> > > > "Kathy" <Kathy@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> > > > news:C144EDCD-9EBE-45C8-B306-F98453CCA28A@xxxxxxxxxxxxxxxx
> > > > > Ok...I tried booting into "Last known good configuration". I get as
> far
> > > > as
> > > > > the black screen with "Starting Windows" and "For troubleshooting
> and
> > > > > advanced startup options for Windows 2000, press F8". I press
> F8,
> > > > nothing
> > > > > happens. What can I try next? Thanks. Kathy
> > > > >
> > > > > "Pegasus (MVP)" wrote:
> > > > >
> > > > > > Press F8, then try booting into "Last known good configuration".
> > > > > > Post again if unsuccessful.
> > > > > >
> > > > > >
> > > > > > "Kathy" <Kathy@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> > > > > > news:6A3C2323-D8C1-42E3-8E50-0C82410CAC13@xxxxxxxxxxxxxxxx
> > > > > > > Additional information - I tried rebooting and pressing F8,
> which did
> > > > > > bring
> > > > > > > up a screen with many options such as booting in safe mode,
> booting in
> > > > > > safe
> > > > > > > mode with networking, booting in safe mode with command prompt
> and so
> > > > > > forth.
> > > > > > > I tried booting in safe mode, and the computer hangs up. I
> tried
> > > > booting
> > > > > > in
> > > > > > > safe mode with networking and got as far as a black screen with:
> > > > > > > multi(0)disk(0)rdisk(0)partition(1)\WINNT\System32\ntoskrnl.exe
> > > > > > > multi(0)disk(0)rdisk(0)partition(1)\WINNT\System32\hal.dll
> > > > > > > multi(0)disk(0)rdisk(0)partition(1)\WINNT\System32\Bootvid.dll
> > > > > > > multi(0)disk(0)rdisk(0)partition(1)\WINNT\System32\config\system
> > > > > > >
> > > > > > > I wish I knew more about computers but I'm 50 years old and
> > > > self-taught.
> > > > > > I
> > > > > > > keep learning more all the time, but I could really use some
> help with
> > > > > > this
> > > > > > > problem. Thanks. Kathy
> > > > > > >
> > > > > > > "Kathy" wrote:
> > > > > > >
> > > > > > > > I'm sorry, I should have included more information. When
> trying to
> > > > > > reboot,
> > > > > > > > the computer gets as far as a black screen with "Starting
> > > > Windows..."
> > > > > > and
> > > > > > > > "For troubleshooting and advanced startup options for Windows
> 2000,
> > > > > > press
> > > > > > > > F8". However when I press F8, nothing happens. I have tried
> > > > booting
> > > > > > from a
> > > > > > > > Windows 98 emergency boot disk, which takes me the "A" prompt.
> I
> > > > did
> > > > > > create
> > > > > > > > the 4 Win2000 setup disks, if that helps any. Thanks to all
> who
> > > > > > replied,
> > > > > > > > especially if I have to start over AGAIN, I will know what NOT
> to
> > > > do.
> > > > > > I'm
> > > > > > > > still looking for help and appreciate any suggestions.
> Thanks.
> > > > Kathy
> > > > > > > >
> > > > > > > > "Steve C" wrote:
> > > > > > > >
> > > > > > > > > Can you get into safe mode? Try hitting the F8 key on
> bootup. If
> > > > that
> > > > > > works
> > > > > > > > > you'll be able to remove SP4.
> > > > > > > > >
> > > > > > > > > "Kathy" wrote:
> > > > > > > > >
> > > > > > > > > > I'm trying to be a good person and help my sister with her
> > > > computer
> > > > > > which is
> > > > > > > > > > running Windows 2000 Professional. Her computer was a
> mess so I
> > > > > > reformatted
> > > > > > > > > > her hard drive. I reinstalled programs, drivers, and so
> forth,
> > > > and
> > > > > > > > > > everything was going smoothly. That is until I installed
> SP4
> > > > and
> > > > > > tried to
> > > > > > > > > > reboot. I realize now, after reading some postings, that
> I may
> > > > have
> > > > > > made a
> > > > > > > > > > few mistakes. I did not shut down her anti-virus
> software, and
> > > > was
> > > > > > logged on
> > > > > > > > > > as administrator, during the installation of SP4. It
> seems the
> > > > only
> > > > > > thing I
> > > > > > > > > > did right, was to save the installation files. I
> understand the
> > > > SP4
> > > > > > can be
> > > > > > > > > > removed through "Add & Remove Programs", but how do I get
> her
> > > > > > computer to
> > > > > > > > > > boot up again? Thanks in advance for any help before I
> pull my
> > > > hair
> > > > > > out!
> > > > > > > > > > Kathy (who normally runs XP)
> > > > > >
> > > > > >
> > > > > >
> > > >
> > > >
> > > >
>
>
>
.



Relevant Pages

  • RE: [Fastboot] [PATCH] i386: move apic init in init_IRQs
    ... >> is not reporting the boot cpu. ... > seeing the report from the bios about your boot processor. ... There is another problem with that patch - it broke ES7000, ...
    (Linux-Kernel)
  • TurboColor boot hangs on DSP init
    ... boots it hangs right after reporting: ... monostations won't play on the TurboColor. ... Running dsptest from MusicKit 4.2 just hangs at: ... So my question is, has anyone else experienced this boot problem, ...
    (comp.sys.next.hardware)
  • Re: amd64 cannot boot on ASUS M2N-E
    ... Trying to boot the latest snapshot 6.1-STABLE-200608-amd64, ... probes most peripherals (the Marvel gigabit-ethernet is not detected, ... but just after reporting acd0 it hangs solid ... It seems related to the detection of the disks. ...
    (freebsd-stable)
  • Re: Cant reboot after installing SP4 - please help!
    ... that refuses to boot from the CD drive? ... You're basically reporting that your ... Make doubly sure that the BIOS is set to boot from the CD drive. ... prompt. ...
    (microsoft.public.win2000.general)
  • Re: Cant reboot after installing SP4 - please help!
    ... You're basically reporting that your ... Make doubly sure that the BIOS is set to boot from the CD drive. ... >>> booting ...
    (microsoft.public.win2000.general)