Can't reboot after installing SP4 - please help!

I'm trying to be a good person and help my sister with her computer which is
running Windows 2000 Professional. Her computer was a mess so I reformatted
her hard drive. I reinstalled programs, drivers, and so forth, and
everything was going smoothly. That is until I installed SP4 and tried to
reboot. I realize now, after reading some postings, that I may have made a
few mistakes. I did not shut down her anti-virus software, and was logged on
as administrator, during the installation of SP4. It seems the only thing I
did right, was to save the installation files. I understand the SP4 can be
removed through "Add & Remove Programs", but how do I get her computer to
boot up again? Thanks in advance for any help before I pull my hair out!
Kathy (who normally runs XP)
.

Relevant Pages

  • Re: Cant reboot after installing SP4 - please help!
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