RE: Can't reboot after installing SP4 - please help!
- From: "Kathy" <Kathy@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Thu, 31 Mar 2005 04:39:03 -0800
I'm sorry, I should have included more information. When trying to reboot,
the computer gets as far as a black screen with "Starting Windows..." and
"For troubleshooting and advanced startup options for Windows 2000, press
F8". However when I press F8, nothing happens. I have tried booting from a
Windows 98 emergency boot disk, which takes me the "A" prompt. I did create
the 4 Win2000 setup disks, if that helps any. Thanks to all who replied,
especially if I have to start over AGAIN, I will know what NOT to do. I'm
still looking for help and appreciate any suggestions. Thanks. Kathy
"Steve C" wrote:
> Can you get into safe mode? Try hitting the F8 key on bootup. If that works
> you'll be able to remove SP4.
>
> "Kathy" wrote:
>
> > I'm trying to be a good person and help my sister with her computer which is
> > running Windows 2000 Professional. Her computer was a mess so I reformatted
> > her hard drive. I reinstalled programs, drivers, and so forth, and
> > everything was going smoothly. That is until I installed SP4 and tried to
> > reboot. I realize now, after reading some postings, that I may have made a
> > few mistakes. I did not shut down her anti-virus software, and was logged on
> > as administrator, during the installation of SP4. It seems the only thing I
> > did right, was to save the installation files. I understand the SP4 can be
> > removed through "Add & Remove Programs", but how do I get her computer to
> > boot up again? Thanks in advance for any help before I pull my hair out!
> > Kathy (who normally runs XP)
.
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