RE: Win 2K Pro wont display login prompt

From: lukesh (lukesh_at_discussions.microsoft.com)
Date: 02/15/05 

Date: Tue, 15 Feb 2005 11:33:06 -0800

Hi,
Here is what you can try. Boot through the safe mode. Copy a utility called
msconfig from a windows xp or windows 2003 machine to this machine. Open
msconfig. Go to startup items and click on disable all. Go to services and
MAKE SURE U CHECK HIDE ALL MICROSOFT SERVICES OPTION. Then, click on disable
all and reboot the machine in normal mode. This will disable all the third
party services. If you are able to boot through the normal mode, then it is
evident that some third party software was causing some problem. Then, you
can enable all the services one by one to figure out the real cause. In case,
msconfig does not work, u can again enable all the thrd party services with
msconfig in safe mode. Then, I'll advice you to run an online virus scan from
www.trendmicro.com.

"itc_sburnett@hotmail.com" wrote:

> Heres a WEIRD one:
>
> Win2K Pro SP4 running in a workgroup.
>
> Cold Boot the PC and after Windows is done with booting, all you get is
> a blue background and the mouse cursor. CTRL+ALT+DELETE sequence does
> nothing. Windows key does nothing. Pressing F keys do nothing.
>
> If I start the PC in SAFEMODE, I do get the expected login screen and
> can login normally. Looking around all looks fine. I am able to ping
> and access the nmachine from another PC on the network after entering
> the appropriate user account info.
>
> I did a BOOT Log and looked through but didnt notice anything odd.
>
> I looked through the AVG virus log and notices that it did detect a
> 'Trojan HOrse DIaler.17.M' in a NEWDOT.dll file. I have removed NewDot
> according to the instructions yet the problem remains. Doing a online
> scan from TrendMicro revealed a virus (HTML MHTREDIR.A) in a temp
> internet file, but that has now been deleted as well.
>
>

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