Re: Windows 2000 Desktop Does Not Load
From: Pegasus \(MVP\) (I.can_at_fly.com)
Date: 01/25/05
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Date: Tue, 25 Jan 2005 15:26:46 +1100
"Paul Krohnert" <pkrohnert@hotmail.com> wrote in message
news:8m7av0lg54qk55bqu34lqega6gao6fb1jg@4ax.com...
> Windows2000 server, Domain Controller. The computer appears to boot
> up normally, and comes up to a "Press Control+Alt+Delete to log on"
> prompt. Once I enter a valid username & password, the screen shows a
> "loading your personal settings", and then goes to a blank blue
> screen, sometimes with background wallpaper if the profile has it.
> Nothing else ever appears, no start menu, no desktop icons. Pressing
> Control+Alt+Delete does give me the Windows Security screen, and I'm
> able to log off, reboot or bring up Task Manager, and it seems like
> most of the processes have started and seem to be running fine
> (including Explorer.exe). Pressing Windows+R (for Run) or Windows+E
> (for Windows Explorer) don't do anything at all. The computer is
> accessible and manageable over the network.
>
> I have tried logging on with a user that has never logged onto the
> computer before to see if it was a corrupted profile, but received the
> same results. I rebooted into Safe Mode and logged in - same results.
> Rebooted into Safe Mode - Command Prompt Only, and did receive a
> command prompt. From there I was able to re-apply SP4, but this still
> didn't help. I renamed the "All Users" profile, but still no luck. I
> checked the event logs, and there doesn't seem to be anything helpful
> in them either.
>
> I checked for the files listed in MSKB 256194
> (http://support.microsoft.com/default.aspx?scid=kb;en-us;256194), and
> none of them where there either - but I did notice something
> interesting with that test. When I open up task manager, and then
> select New Task (Run), it opens the Run windows, but then next thing I
> do (press a key, move the mouse, etc) causes both the Run window and
> the Task Manager to close immediately.
>
> I reset the %systemroot% permissions according to MSKB 162031
> (http://support.microsoft.com/kb/162031/EN-US/), but still no luck.
>
> Any help or suggestions on things to try would be much appreciated.
> Thanks in advance...
>
> Paul Krohnert
Try running explorer.exe via the Task Manager.
This link might help to really resolve the issue:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;255758
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