Re: Using CHKREG.EXE to repair corrupted Registry
From: Karen P. (KarenP_at_discussions.microsoft.com)
Date: 01/07/05
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Date: Fri, 7 Jan 2005 15:43:03 -0800
George, thanks for sticking with me on this. I feel determined to overcome
this...whatever it is. Let me see if I can answer your questions.
I CAN boot the PC. After some initial stop errors (after the NAV uninstall
disaster), I was able to boot to the last know good configuration. I have
access to all my programs, email, etc., so I don't think I am ready to resort
to a total reinstall at this point. It is only the printers that seem to have
been affected. As I have said, this system was totally stable until the
Norton fiasco.
I am not familiar with the "sfc" command so hopefully you will explain what
this is.
As for the netbios (I think) error, here is what is displayed in the event
viewer log:
First I get the following WARNING:
Event Type: Warning
Event Source: BROWSER
Event Category: None
Event ID: 8021
Date: 07-Jan-05
Time: 18:02:35
User: N/A
Computer: D555J611
Description:
The browser was unable to retrieve a list of servers from the browser master
\\MPX449006P* on the network
\Device\NetBT_Tcpip_{3B0B56F4-F1ED-47D1-AC93-4EC110551F12}. The data is the
error code.
Data:
0000: 35 00 00 00 5...
* \\MPX449006P is the name of the wireless conected windows XP PC on my
Linksys network. The Windows 2000 is coonected to the router via an ethernet
connection.
then I get an ERROR:
Event Type: Error
Event Source: BROWSER
Event Category: None
Event ID: 8032
Date: 07-Jan-05
Time: 18:06:07
User: N/A
Computer: D555J611
Description:
The browser service has failed to retrieve the backup list too many times on
transport \Device\NetBT_Tcpip_{3B0B56F4-F1ED-47D1-AC93-4EC110551F12}. The
backup browser is stopping.
Data:
0000: 35 00 00 00 5...
Does any of this make sense to you?
Karen
"George Hester" wrote:
> Boy this SP4 keeps rearing its ugly head. So you cannot repair a Windows 2000 installation from the
> Windows 2000 CD-ROM with SP4 installed. Great.
>
> I thought you could boot. You mentioned some errors in the Event log which normally is only visible when
> you are able to get into the Op sys namely you've booted successfully.
>
> If you cannot boot and you cannot repair then in all likelihood it is time for a reinstall. What you can do is
> get a new harddrive and install anew on that. Then if you can hook up a second harddrive you can access it
> with the new op sys and copy out anything important.
>
> You do not want to upgrade a bum sysyem to XP. That's won't solve anything. If you can get into
> Windows 2000 then try the sfc command I asked about. If you want to fix the Print Spooler issue then we
> need to look at any services it is depending on and remove that dependency.
>
> As for the NetBT issue I suppose the article I gave you was not right. We need the Event Id and the
> Source.
>
> --
> George Hester
> _________________________________
> "Karen P." <KarenP@discussions.microsoft.com> wrote in message news:51EC9F27-2D6A-40F8-AFB3-3CBE9FF1A94F@microsoft.com...
> > From the documentation I read in the microsoft KB, I understood it to be that
> > in the event of serious registry corruptions (severe enough that OS would not
> > load), by booting to the windows setup CD you could select a 'repair' option.
> > I tried this, however, my original CD is SP2, and my systems is running SP4.
> > I got an error msg. that I could not run the repair on SP4 system using SP2
> > setup.
> >
> > Also, I tried to run th chkreg utility, only to find that for some [stupid]
> > reason it expects you to have disk 6 from XP setup diskettes. Huh? Why would
> > I have XP disks if I am running 2k? So this was a waste of time too.
> >
> > Any suggestions on a GOOD set of commercially available utilities? I used to
> > like norton, but after this fiasco, I am not too sure anymore.
> >
> > I am not interested in 'upgrading' to XP. I like 2000 and want to get it
> > running smoothly again, as it had done for nearly 3 yrs prior to the norton
> > induced crash!
> >
> > "George Hester" wrote:
> >
> > > Well let us know Karen. I don't have much confidence in this application able to help but let us know.
> > > When you say you are at SP4 and cannot run the "repair function" eactly what is that? Do you mean sfc?
> > > You can run it you just need to download the Network install of the Service Pack 4; unpack it to a location
> > > on your harddrive; and point the registry to it.
> > >
> > > Ptrint Spooler stopping is probably because it is depending on a service to start that you no longer have
> > > installed. Removed by the uninstall of Norton which it did POORLY. Known problem with Norton
> > > products.
> > >
> > > This "NetBT_Tcpip_{3B0B56F4-F1ED-47D. The master browser is stopping or an election is being forced:" - we need the Event ID. Maybe:
> > >
> > > http://support.microsoft.com/default.aspx?scid=kb;en-us;135464
> > >
> > > --
> > > George Hester
> > > _________________________________
> > > "Karen P." <KarenP@discussions.microsoft.com> wrote in message news:8E4BCBA6-CF75-4EFF-A80B-E45E32F2B143@microsoft.com...
> > > > I believe the registry became corrupted because when uninstalling Norton
> > > > antivirus 2005. Upon reboot my system had a stop error message. I was able to
> > > > load windows using the last known good configuration, but ever since then, I
> > > > no longer have my 3 printers or fax driver available, and cannot add them
> > > > using the wizard. I get an error message that states the print subsystem is
> > > > unavailable. Knowledge base articles suggested this was due to the fact that
> > > > the spooler service was not started. In fact this was true, but when I start
> > > > is manually, it stops again. After checking the Event Viewer, I see that "The
> > > > Print Spooler service terminated unexpectedly." IE has been very flakey and
> > > > I am getting errors, especially when on the microsoft website, which of
> > > > course I have been A LOT. And also something about "The master browser has
> > > > received a server announcement from the computer MPX449006P that believes
> > > > that it is the master browser for the domain on transport
> > > > NetBT_Tcpip_{3B0B56F4-F1ED-47D. The master browser is stopping or an election
> > > > is being forced." (No idea what this means)
> > > >
> > > > I don't know what happened when the antivirus uninstall program ran, but
> > > > that seems to have been the cause of all this. The system had been very
> > > > stable for almost three yrs with only the occasional quirk. I don't have a
> > > > windows 2k disc with SP4 and cannpt run the repair function from my SP2 disc
> > > > on the current OS. Attempting to repair using chkreg seemed like a good idea.
> > > > If it doesn't repair the problem(s), at least it may help me to understand
> > > > where/what they are.
> > > >
> > > > "George Hester" wrote:
> > > >
> > > > > Karen because I have no experience with chkreg I decided it would probably be best to wait and see if you
> > > > > get a direct answer to your question. That seems to have happened. I am curious exactly why you think
> > > > > you have a corrupted registry issue? What do you expect to find? What's the trouble?
> > > > >
> > > > > --
> > > > > George Hester
> > > > > _________________________________
> > > > > "Karen P." <KarenP@discussions.microsoft.com> wrote in message news:7D919287-7059-4EB8-B01D-D25B39FA25C6@microsoft.com...
> > > > > > Thank you. I am going cross my fingers and to give it try. I don't have many
> > > > > > options left at this point. I will post the results.
> > > > > >
> > > > > > Karen
> > > > > >
> > > > > > "S.J.Haribabu" wrote:
> > > > > >
> > > > > > >
> > > > > > > Hello Karen,
> > > > > > >
> > > > > > > By the time the utility chkreg.exe was published, windows 2000 service pack
> > > > > > > 4 was not released, thats why SP4 is not included in the document. I
> > > > > > > beleive this tool is very much compatible with SP4 too.
> > > > > > >
> > > > > > > Thanks,
> > > > > > > sjhari@online.microsoft.com
> > > > > > >
> > > > > > > This posting is provided "AS IS" with no warranties, and confers no rights.
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > > >
> > > > >
> > > > >
> > >
> > >
>
>
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