Re: Windows Update HP Driver Issue

Tech-Archive recommends: Fix windows errors by optimizing your registry

From: Dave Patrick (mail_at_Nospam.DSPatrick.com)
Date: 12/23/04 

Date: Thu, 23 Dec 2004 16:22:54 -0700

Everything I can find points to a corrupt printer driver. You might try
downloading again.

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?locale=en_US&lang=English+%28US%29&pnameOID=84030&prodSeriesId=84028&prodTypeId=18972&basePartNum=COL1771&locBasepartNum=lj-8642-6&os=Microsoft+Windows+2000&tech=Driver 

-- 
Regards,
Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect
"Barbara" wrote:
| When I select File > Print from the IE browsers, right before IE crashes 
the
| printer window displays and the print bottom is grayed out, it wants me to
| add a print even thought there is a dafault printer listed (HP LaserJet 
4200
| PCL 6)and then following 4 warning boxes appear:
| 1) Funchtion address 0x78010497 caused a protection fault. (exception code
| 0xc0000005) Some or all property page(s) may not be displayed.
| 2) Funchtion address 0x4f4be743 caused a protection fault. (exception code
| 0xc0000005) Some or all property page(s) may not be displayed.
| 3) Funchtion address 0x4f4be743 caused a protection fault. (exception code
| 0xc0000005) Some or all property page(s) may not be displayed.
| 4) Funchtion address 0x4f4c4a04 caused a protection fault. (exception code
| 0xc0000005) Some or all property page(s) may not be displayed.
| Then one general information box appears that says:
| Before you can print, you need to install a printer. T do this, either
| doube-click the Add Printer icon or click the Find Printer... button 
loacted
| on the General tab of this dialog.
|
| After I select OK on the last dialog box IE closes and then re-opens. I am
| unable to update the drives in my profile, but when our Administrator 
logged
| into my machine he was able to install the HP LaserJet 4200 PCL 6 drives 
but
| that did not help. Even though he updated the drives for that printerin 
the
| administrator's profile when he tried to print from IE the same error
| messages occured that I have listed above.
|
| Let me know if you need further information.
|
| Thank you for your assistance and have a HAPPY HOLIDAY!
|
| Barbara
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