Fatal error message during upgrad 98 to 2000 professional

From: Peter G. (G._at_discussions.microsoft.com)
Date: 12/10/04 

Date: Fri, 10 Dec 2004 01:19:04 -0800

Have made several attempts to upgrade Windows 98 to Windows 2000 Professional
addition, utilizing a Windows upgrade CD.

The upgrade process proceeds properly until the progress screen indicates
approximately 85% completion of upgrade.

At that point the following fatal error message appears:
Setup cannot continue. Contact Microsoft Techinical Support.
I am unable to provide a product identification number since the 2000
version is not loaded on a system, thus the tech support route has been
unscessful.

Have considered that a complete clean format and system load may be necessary.

Suggestions and ideas would be sincerely appreciated.

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