Re: Blue Screen of death

From: Colon Terminus (Colon_Terminus_at_hotmail.com)
Date: 12/04/04 

Date: Sat, 04 Dec 2004 16:22:54 GMT

"Dickie" <Dickie@discussions.microsoft.com> wrote in message
news:553EBB91-6978-44BF-BFA1-F2E2EA426C32@microsoft.com...
> Can anyone please supply some help and assistance with a problem I have
very
> recently encountered on my laptop m/c running Windows 2000.
> I have a CAD package, (AutoCad 2002), installed on my m/c along with
Office
> 2000 Pro, and within the last week, whenever I click on the print icon in
> AutoCad or start MS Word, I get the dreaded blue screen of death, followed
by
> an auto shut-down and re-boot. On the re-boot, Windows would get part-way
> through opening before the system froze. On switching off and re-starting,
> Windows started and ran normally, until I came to print in CAD or open
Word.
> Stopping the auto-reboot, I was able to read the blue screen message for
> AutoCad failure as:-
> "Stop: 0x0000001E (0xC0000005, 0xBA23688F, 0x00000001, 0x00000000)
> Address: BA23688F base at BA222000, dateStamp 3b714f7c - kpgdi.dll
> Begin dump of physical memory
> Physical memory dump complete. Contact system administrator or technical
> support group."
> For Word, the message was :-
> "Stop: 0x0000001E (0xC0000005, 0xBA1CF88F, 0x00000001, 0x00000000)
> Address: BA1CF88 base at BA1BB000, dateStamp 3b714f7c - kpgdi.dll
> Begin dump of physical memory
> Physical memory dump complete. Contact system administrator or technical
> support group."
> Contacting my laptop mnfr, they suggested that it was probably a software
> problem within the operating system. P.S. All the other office programs
run
> OK

Ok lemme guess. You have a Panasonic printer and SP4, correct?

Go to the Panasonic website and download the latest driver for your printer.