Account re-created on boot

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From: Joe S. (bruinwarBLAH_at_BLAHexcite.com)
Date: 11/24/04


Date: Wed, 24 Nov 2004 07:48:41 -0500

I searched for this problem in advance in this newsgroup & came up empty. I
apologize if it has been covered before & I missed it. Win2000 SP4 fully
patched.

User's account was re-created on boot. The account users folder located at
C:\Documents and Settings\jsmith was still there & a new folder was created
called: C:\Documents and Settings\jsmith.jsmith

The main problem with this is that he lost all his personal settings.
Several programs use the local settings folder to store settings & it takes
some time to restore these programs to a usable level.

I attempted to rename the new folder (jsmith.jsmith) & rebooting & removing
the folder & rebooting. Each time a new folder is created. Another support
techie jumped in while I was not there & removed the users account &
re-instated it, fixing nothing & not knowing any other solution, we had to
restore the users personal settings manually.

The day before the problem the user's MS media player was upgraded to the
latest version, other than that, no recent changes to the system.

Possible causes?
Possible solutions?

regards
Joe S.



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