Re: Lost broadband connection (pretty desperate)

Greg_at_bite-me-spammers.now
Date: 11/08/04 

Date: Mon, 08 Nov 2004 01:03:52 GMT

Verizon. Philadelphia. I don't know if it is DHCP, but I have a feeling
it is not.

Westel wirespeed modem. I had her call VOL tech support. The one she
talked to claimed that Win 2000 Pro would not auto find an IP address.
That she needed the Verizon disk to set her laptop up.

Definetely not connected. Can't get an IP address or DNS from a command
prompt with ipconfig/all. Can't ping anything,, either.

I used to have Verizon, went to a small commercial ISP about a year and
a half ago. I seem to recall seeing you in the Veizon 0 groups. Right?
Still with them?

On Sun, 7 Nov 2004 17:51:48 -0500, "David H. Lipman"
<DLipman~nospam~@Verizon.Net> wrote:

>Whose DSL ?
>
>Is it DHCP or is it PPPoE ?
>
>Dave
>
>
>
>
>"Greg@bite-me-spammers.now" <Greg@bite-me-spammers.com> wrote in message
>news:me3to0luno0vl3g3dqiv9kejk6ou9cuvk7@4ax.com...
>| My daughter's laptop will not access the net via a dsl modem since an
>| undetermined time (she's been doing a lot of traveling abroad).
>|
>| She has been able to access using a friend's Earthlink dialup account,
>| though. She has installed the Earthlink software, don't know if that has
>| affected things.
>|
>| There was some spyware, which I think she has eliminated using adadware.
>|
>| BTW, she's in another city, so this is a little difficult <grin>.
>|
>| We know the DSL modem is OK as her roommate can get on via it. But when
>| Shelley connects her's to it, nothing. Odd thing is the icon on the tool
>| bar shows a live connection, and small amount of data up, but none down.
>|
>| Some research on the adware she cleaned out seemed to indicate that
>| connections could be lost after getting rid of the adware. Suggestions
>| included reinstalling the TCP/IP stack. But, the sequence of steps
>| suggested in one forum did not exist as suggested.
>|
>| She is desperate, new city with no one to help. I am not knowledgeable
>| on Win 2K, used to 98 and XP here.
>|
>| Anyone have any walk throughs to diagnosing this? Things I can tell her
>| over the phone?
>|
>| Thanks,
>| Greg
>|
>| If you can remember the 60's....you weren't really there
>

If you can remember the 60's....you weren't really there

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