Re: External modems cause Windows 2000 to freeze

From: Andrew Rossmann (andysnewsreply_at_no_junk.comcast.net)
Date: 10/30/04


Date: Sat, 30 Oct 2004 08:32:01 -0500

In article <4182c184.24188770@news.mybizz.net>, Johnny Asia (Johnny
Asia) says...
>
> I can't get an external serial modem to work on this board.
>
> This is the second P4P800-E Deluxe I've tried, I RMA'ed the first one,
> I changed ram to an Asus approved module, changed video card and psu,
> and I have tried 2 different brands of modems. I installed service
> pack 4
>
> The modem installation appears to go OK, but as soon as I click
> "query modem" under the "diagnostics" tab, or when I try to connect
> to the internet, Windows 2000 immediately locks up and I have to
> turn off the power to restart it.
>
> Windows 2000 Professional w/ service pack 4
> ASUS P4P800-E DELUXE mainboard
> P4 2.8EGHz
> 1GB Infineon Dual Channel
> Enermax 420 watt psu
> WD 80 GB hard drive
> Nvdia Geforce4 MX440 video card

  What brand modems? Have you tried using HyperTerminal
(Accessories/Communication/Hyperterminal)? Just open it up, create a
connection to your port. Try typing in AT<ENTER> (you may not see it on-
screen) and see if you get an OK back. Have you tried different cables?
Are the serial port(s) built into the motherboard backplane, or on a
bracket you have to run cables to?

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