Continuous Win2K User Account Lockout

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From: tjdd1 (tjdd1_at_discussions.microsoft.com)
Date: 10/26/04


Date: Tue, 26 Oct 2004 08:23:03 -0700

Scenario is Win2K AD domain controllers, Win2K servers and user is logging in
on a Win2K workstation OS. Problem is user is repeatedly locked out of her
account. Looking for a utility to find out where user has an old mapping or
other resource she has used in the past and since she has had a mandatory
request to change her password the old mapping or other resource she has
forgotten about using is continually locking out her account since she has
had a mandatory requirement to change her password. I do not know this is the
reason for sure, just a hunch. Any insight or tools for resolution would be
appreciated!

Call ticket info listed below:

Call ticket number 00163501 has been assigned to your Group.
Call Ticket Number: 00163501
Customer ID: TSFM1
Customer Name: Steph
Contact: Steph
Phone Number: XXX-XXX-XXX Ext.: 2740
Category: Server Soft Misc
Call Type: Server Soft Misc UsrRqust
Priority: 99 Resolvd/Level 1
Call Description: Stephanie is having multiple problems with her NT account
being locked. Each time the Support Center has been able to unlock her
account and get her signon okay, but she would like someone to investigate
why this is happening so often.

Assigned by: tdkh1
Time Assigned: 08:43:57



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