Norton Utilities Causes System to Crash

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From: Magnusfarce (magnusfarce3_at_earthlink.net)
Date: 09/21/04


Date: Tue, 21 Sep 2004 18:24:06 GMT

I just did a clean rebuild of my Win2k system and am having a problem with
my Norton Utilities software. When I try and do a virus scan or a defrag,
my system restarts itself before finishing the task. The NU is 2004 and it
and all the other software is current and legit, and I had no problems with
any of the rebuild installs. I should note that the restart during virus
scan problem was happening before the rebuild, so now I realize that I'm
probably dealing with some sort of problem with NU, not hardware or the OS.

Has anyone else experienced this problem? Google didn't show me anything
helpful. Unfortunately, there is almost no usable support from Symantec
that I've been able to find. Any help would be appreciated.

  - Magnusfarce



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