Restoring HTML Help functionality after Windows 2000 SP4 upgrade.

From: Kevin (kevin.jacklin_at_gov.ab.ca_REMOVE_THIS)
Date: 09/10/04


Date: Fri, 10 Sep 2004 09:01:02 -0700

We have a java application that calls a HTML Help file(.chm) using the
following line:
URL url = new URL(
                "javascript:window.showHelp('mk:@msitstore:" +
                getHelpPath(helpFile) + "::/" +
                helpTopic + ".htm');self.close()");

After an upgrade with patch 867801, which I believe is the same as SP4, the
help stopped working. This is documented by Microsoft, and the solution is
to install patch 811630. The desktop people are unwilling to install patch
811630 because it is older than the 867801 patch. They tell me to change my
code.

It is my understanding that one of the intentions behind patch 867801 was to
disable HTML Help, and changing my code will not make it work. The only
solution is to install patch 811630.

Can you please confirm if patch 811630 must be installed, or if a code
change will work?

Thank you,



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