Re: BIZARRE successful update BUT where is file?
From: Gary Smith (bitbucket_at_example.com)
Date: 08/31/04
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Date: Mon, 30 Aug 2004 20:45:36 -0700
For what it's worth, I find that the same thing happened to me, or at
least I can confirm that after installing SP4 and subsequently IE6SP1
there is no entry in Add/Remove programs for SP4. The uninstall folder is
present and contains the expected files. I installed the two updates
several days apart and never thought to looks for the SP4 uninstall entry,
so I can't swear that it was there, but I expect it must have been.
My update process varied significantly from yours, so it would seem that
it's the order of the two updates that makes the difference. I installed
SP4 from an MS-produced CD, waited a few days, and then installed IE6SP1
over IE5.5SP2 using a downloaded full-install file that had been copied to
a CD. Windows Update wasn't involved at all.
cmptr_iliterate <anonymous@discussions.microsoft.com> wrote:
> Hello. The question I have is "what happened to my
> Windows 2000 Professional SP 4 file that was present in
> the add/remove programs section after updating Windows AND
> IE?". Let me explain in detail what I did:
> My laptop has been using Windows 2000 Professional SP 3
> and Internet Explorer 5.00.3700 successfully for a long
> time BUT I decided it was time for me to update to WIN2K
> Pro SP 4 and IE 6.0 SP1 last night 12:00am PST. By the
> way, I did ALL updates using the "scan for updates"
> function through Microsoft.com and updated from there.
> The first thing I did was updated to Win2k Pro SP 4.
> The process asked me something to the effect "would you
> like to backup/archive your files (requires alot of disk
> space) so that if you decided to delete Win2k SP 4 that it
> will go to your previous setup?" I clicked on YES. I'd
> figure that was the safe thing to do. Anyways, it took
> about 1 hour (dial up) but the screen finally
> read, "loaded successfully". Immediately, I restarted my
> PC and everything loaded perfectly. The ONLY thing that
> was different was that a small icon appeared in the lower
> left hand side of my toolbar but when I attempted to open
> the icon it did nothing. So I opened up its properties
> and the sections were grayed out but it appeared to me not
> a significant icon. So I tried to delete it BUT it didn't
> allow me. So I left it because I'd figure maybe it had
> something to do with the update. Meanwhile, I went to
> add/remove programs section and where it USED to
> read, "Windows 2000 Professional SP 3" now read, "Windows
> 2000 Professional SP 4". So I opened a few programs just
> to test everything out and everything appeared fine. So I
> went ahead and started the NEXT update.
> The next thing I did was updated to IE 6.0 SP 1. This
> process took about 1 hour too and at the end of the
> updating process the screen also read, "loaded
> successfully". So I restarted my PC and connected to the
> internet SUCCESSFULLY. Oddly enough, when I restarted my
> PC that little icon that appeared in my lower left hand
> toolbar that I mentioned above was GONE but replaced with
> and IE and Outlook Express icon. So I figured that
> UNKNOWN icon was taken care of for me automatically by IE
> I guess. Meanwhile, to check the IE version, I clicked on
> Help>about Internet Explorer and it read IE 6.0.2800 SP
> 1. So I browsed a couple of pages to make sure everything
> is working and so far so good. So I went to add/remove
> programs section and it NOW read "Microsoft Internet
> Explorer 6 SP 1". But STRANGELY enough while I was in
> that section I noticed the "Windows 2000 Professional SP
> 4" was TOTALLY GONE. I scratched my head and restarted my
> laptop and again the "Windows 2000 Professional SP 4" item
> was STILL GONE in the add/remove programs section.
> So the question as I asked in the beginning is "Where
> did my Windows 2000 Professional SP 4" item in the
> add/remove programs disappear to and why? I guess I
> should be thankful that both updates went without a glitch
> THUS far but I'm concerned if the IE update had anything
> to do with the disappearing of the Win2k Pro SP 4 item.
> Lastly, there is a "Winamp (remove only" item in the
> add/removes programs section...maybe its name was
> changed. Maybe it was that insignificant icon that
> originally appeared in my lower left hand toolbar.
> I'm not computer savvy so any suggestions/advice please
> be basic. Thank you all in advance. Rochelle.
-- Gary L. Smith gls432@yahoo.com Columbus, Ohio
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