Re: BIZARRE successful update BUT where is file?

From: Dave Patrick (mail_at_NoSpam.DSPatrick.com)
Date: 08/30/04 

Date: Mon, 30 Aug 2004 09:16:42 -0600

Most likely the IE6 update would need to be removed prior to removing SP4 

-- 
Regards,
Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect
"cmptr_iliterate" wrote:
| Hello.  The question I have is "what happened to my
| Windows 2000 Professional SP 4 file that was present in
| the add/remove programs section after updating Windows AND
| IE?".  Let me explain in detail what I did:
|   My laptop has been using Windows 2000 Professional SP 3
| and Internet Explorer 5.00.3700 successfully for a long
| time BUT I decided it was time for me to update to WIN2K
| Pro SP 4 and IE 6.0 SP1 last night 12:00am PST.  By the
| way, I did ALL updates using the "scan for updates"
| function through Microsoft.com and updated from there.
|   The first thing I did was updated to Win2k Pro SP 4.
| The process asked me something to the effect "would you
| like to backup/archive your files (requires alot of disk
| space) so that if you decided to delete Win2k SP 4 that it
| will go to your previous setup?"  I clicked on YES.  I'd
| figure that was the safe thing to do.  Anyways, it took
| about 1 hour (dial up) but the screen finally
| read, "loaded successfully".  Immediately, I restarted my
| PC and everything loaded perfectly.  The ONLY thing that
| was different was that a small icon appeared in the lower
| left hand side of my toolbar but when I attempted to open
| the icon it did nothing.  So I opened up its properties
| and the sections were grayed out but it appeared to me not
| a significant icon.  So I tried to delete it BUT it didn't
| allow me.  So I left it because I'd figure maybe it had
| something to do with the update.  Meanwhile, I went to
| add/remove programs section and where it USED to
| read, "Windows 2000 Professional SP 3" now read, "Windows
| 2000 Professional SP 4".  So I opened a few programs just
| to test everything out and everything appeared fine.  So I
| went ahead and started the NEXT update.
|   The next thing I did was updated to IE 6.0 SP 1.  This
| process took about 1 hour too and at the end of the
| updating process the screen also read, "loaded
| successfully".  So I restarted my PC and connected to the
| internet SUCCESSFULLY.  Oddly enough, when I restarted my
| PC that little icon that appeared in my lower left hand
| toolbar that I mentioned above was GONE but replaced with
| and IE and Outlook Express icon.  So I figured that
| UNKNOWN icon was taken care of for me automatically by IE
| I guess.  Meanwhile, to check the IE version, I clicked on
| Help>about Internet Explorer and it read IE 6.0.2800 SP
| 1.  So I browsed a couple of pages to make sure everything
| is working and so far so good.  So I went to add/remove
| programs section and it NOW read "Microsoft Internet
| Explorer 6 SP 1".  But STRANGELY enough while I was in
| that section I noticed the "Windows 2000 Professional SP
| 4" was TOTALLY GONE.  I scratched my head and restarted my
| laptop and again the "Windows 2000 Professional SP 4" item
| was STILL GONE in the add/remove programs section.
|   So the question as I asked in the beginning is "Where
| did my Windows 2000 Professional SP 4" item in the
| add/remove programs disappear to and why?  I guess I
| should be thankful that both updates went without a glitch
| THUS far but I'm concerned if the IE update had anything
| to do with the disappearing of the Win2k Pro SP 4 item.
|   Lastly, there is a "Winamp (remove only" item in the
| add/removes programs section...maybe its name was
| changed.  Maybe it was that insignificant icon that
| originally appeared in my lower left hand toolbar.
|   I'm not computer savvy so any suggestions/advice please
| be basic.  Thank you all in advance.  Rochelle.

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