Re: problem starting windows 2000
From: Mark Wilson [MSFT] (a-marwil_at_online.microsoft.com)
Date: 08/02/04
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Date: Mon, 2 Aug 2004 17:30:12 -0400
Hello Eunice,
Thank you for all of the information, more is typically better :)
It is my understanding that:
- You were having problems <unknown> so you created a recovery disk on
another machine and used it on you machine.
- Now you are having no-boot issue with a "missing or corrupt" on ntfs.sys
error message.
- OR you performed the recovery disk step after getting the "missing or
corrupt" on ntfs.sys error message.
Irregardless of exactly what order you took, if you used a recovery disk
(Emergency Repair Disk I am assuming, created via the NTBackup utility) from
another machine, choosing to do a "Repair" in setup, an in-place upgrade
seems to be your only option at this point. Please see the following article
for step on doing an in-place upgrade.
http://support.microsoft.com/default.aspx?scid=kb;EN-US;292175
Please understand that ERD disks are particular to the machine they were
created on, meaning... if you create ERD disks for computer A & computer B,
use the computer A ERD to recover computer A & use the computer B ERD to
recover computer B. An ERD created on your computer cannot be used (except
in r-a-r-e cases) to repair other systems. This is due to the specific,
per-computer information that the ERD saves.
Also, at this point I do not really believe that there are any noted
indications that your harddrive is faulty.
Cheers,
-- Mark R. Wilson, MCSA/MCSE Enterprise Platform Support Server Setup This posting is provided "AS IS" with no warranties, and confers no rights. "Eunice" <anonymous@discussions.microsoft.com> wrote in message news:885301c4783e$f13ba560$a501280a@phx.gbl... > kind of long > > When I start my computer I get to the screen where it says > starting windows and I get an error of windows 2000 could > not start because the following file is missing or > corrupt\WINNT\system32\drivers\Ntfs/sys. Then it tells me > I can repair this by running win setup. How can I fix > this? But let me give some more information that might > help. Well first of all I was getting another system error > so I made a recovery disk on another computer not sure if > this helps but on windows start up how there's white bars > well at first only filled 3 now its more toward the end > with ntfs system, also about 3 weeks ago I had a similar > problem with an error called error loading OS. I m > starting to think there maybe something wrong with my hard > drive because I only had 20gb out of 149gb of data and I > was downloading files from a friends computer, and around > like 40 gigs full problems happened then my computer > restarted and I was not able to boot. Similar to this > problem I was dl TV shows from torrent, and I came to > check the status and hard drive space left and it was at > 46gb and stuff started working weird internet explore the > back forward and those icons were missing and Norton would > not load up I was getting a error loading image, then I > restarted and was able to partial fix this. Is there > something wrong with my hdd does it have damaged sectors > but why would this mess up the OS? Using another hard > drive I can view and recovery the data. Any ideas why this > is happening and what I can do to prevent this?? > > Thanks for reading this sorry for it being so long. >
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