Re: programs will not run

From: Alan Illeman (illemann_at_surfbest.net)
Date: 07/31/04 

Date: Sat, 31 Jul 2004 07:53:37 -0400

"Pegasus" <I.can@fly.com> wrote in message
news:#7oj8JvdEHA.1048@tk2msftngp13.phx.gbl...
>
> <anonymous@discussions.microsoft.com> wrote in message
> news:7aab01c476ed$c6e0e250$a301280a@phx.gbl...
> >
> > >-----Original Message-----
> > >
> > >"Jud" <anonymous@discussions.microsoft.com> wrote in
> > message
> > >news:79eb01c476d6$494d7b30$a401280a@phx.gbl...
> > >> The only program that will run on my pc is internet
> > >> explorer.
> > >>
> > >> Outlook Express will not open, help files and any other
> > >> programs installed wont open. I get the following
> > error.
> > >>
> > >> hh.exe Access to the specified device, path or file is
> > >> denied.
> > >>
> > >> Any ideas??
> > >
> > >For starters, scan your PC with an external virus scanner,
> > >e.g. on www.antivirus.com ("free online scan").
> >
> > Ok, I tried that. Sorted 8 viruses out, but the problem
> > still persists.
> >
> > What next??
>
> If I had a machine with eight viruses then I would consider it
> compromised beyond repair, since virus scanners are limited
> in their capability. They can kill viruses but they cannot always
> repair the damage. I would now do this, in this order:
>
> 1. Back up all important files.
> 2. Download a good virus scanner. I recommend Trend Internet Security.
> 3. Disconnect the machine from the Internet.
> 4. Re-install Windows 2000. Allow the hard disk to be formatted when
> prompted.
> 5. Install the virus scanner.
> 6. Connect the machine to the Internet.
> 7. Re-install all applications.
> 8. Restore your data.
> 9. Never allow your PC to run without an up-to-date virus scanner.

Basically good advice except for (6). Why would you connect to
the internet to install applications? Also why don't you recommend
the use of a firewall?

I just downloaded a 2.6Mb update to AVG7 (www.grisoft.com) and
at 56K dialup it took about 12 minutes. During the download my
firewall rejected 3 incoming ownerless TCP packets to ports 1027
and 1034. As a result my firewall protects and my once a day virus
scan is just a formality.

Regards,
Alan

Relevant Pages

  • Re: Logging off takes long time
    ... Physically disconnect the PC from the Internet, ... disable your virus scanner and third-party firewall. ... Do not reconnect the Internet until you have restarted your virus scanner / ... I recommend you install the user profile hive cleanup service: ...
    (microsoft.public.windowsxp.general)
  • Re: programs will not run
    ... >> the internet to install applications? ... As a result my firewall protects and my once a day virus ... > the Internet is done, as long as a virus scanner & firewall is installed. ...
    (microsoft.public.win2000.general)
  • Re: Windows 2000 Professional auto restarts?
    ... Check for viruses. ... Check that you have firewall between Internet and your ... computer - some worms cause that. ...
    (microsoft.public.win2000.security)
  • Re: Virus attacks
    ... > GOOD firewall, zonealarm makes a good one and it's free. ... >>to connect to the internet to download the security ... >>updates get rid of all this holes that the viruses us. ...
    (microsoft.public.security)
  • Re: smss.exe and csrss.exe
    ... >Are they viruses? ... >When I searched on the internet, I found some sites that said they were ... >related to trojans, specifically Flood.f. ... But I do have a virus scanner ...
    (microsoft.public.windowsxp.security_admin)
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