RE: Windows 2000 - Windows Explorer and IE Errors on Startup
From: Mark Brown[MSFT] (v-mbrow_at_online.microsoft.com)
Date: 07/05/04
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Date: Mon, 05 Jul 2004 14:21:24 GMT
| From: "zimmer_russell@hotmail.com" <anonymous@discussions.microsoft.com>
| Sender: "zimmer_russell@hotmail.com" <anonymous@discussions.microsoft.com>
| Subject: Windows 2000 - Windows Explorer and IE Errors on Startup
| Date: Sun, 4 Jul 2004 06:49:32 -0700
| Background: Russell G. Zimmer Email:
| zimmer_russell@hotmail.com
|
| Dell Pentium III, T-450, Windows 2000, Service Pack 3.
|
| 2. Problems Encountered:
|
|
| 1. Problem with Windows Explorer - This happens every
| time I try to start Windows.
|
| Explorer.exe has generated errors and will be closed by
| Windows. You will need to restart the program.
| An error log is being created.
|
| Once the error log is created it restarts Windows, but
| Explorer is still not working. If you try to bring up
| Windows Explorer or Control Panel it starts the whole error
| process all over again.
|
|
| From Event Viewer
|
| Source Winlogon
| Event ID: 1002
|
| Description:
| The shell stopped unexpectedly and Explorer.exe was restarted.
|
|
|
|
| Steps taken to resolve the problem:
|
| 1. Ran Windows Update - Rebooted System
| 2. Ran Virus Scan with Norton Antivirus - No viruses detected
| 3. Downloaded and installed Windows 2000, Service Pack 4 -
| Rebooted System
| 4. Reinstalled Explorer.exe application after stopping the
| process - Rebooted System
| 5. Turned off Norton AV Real-time virus protection -
| Rebooted System
|
| All steps still yield the same results above. I am at wits
| end to come up with a fix.
|
|
| 2. Problems with Internet Explorer 6 SP1
|
| Every time I try to start IE6, it gives me the following:
|
| Microsoft Internet Explorer has encountered a problem and
| needs to close. We are sorry for the convenience. It then
| gives you choices to either Send Error Report or Don't Send
| Plus a check box to Restart Internet Explorer.
|
| I have to Send Error Report in order to get rid of the box
| and uncheck the restart.
|
| From Event Viewer:
|
| Source: Microsoft Internet
| EventID: 1000
| Descripiton:
| The description for EventID (1000) in Source (Microsoft
| Internet Explorer) cannot be found. The local computer may
| not have the necessary registry information or message DLL
| files to display messages from a remote computer. The
| following information is part of the event: iexplore.exe, 6
| .0.2800.1106, vx2.dll, 0.3.0.6, 0000eeea.
|
| Steps taken to resolve this problem:
|
| 1. Restarted it several times.
| 2. Downloaded IE6, SP1 and reloaded - Rebooted System
|
| Even with the reload, it still comes up with an error.
|
Hi Russell,
First, since there is no indication to a specific file that is corrupted we
must assume that
this is a DLL mismatch to IE 6 SP1.
This is caused by, strangely enough, Internet Explorer.
Since IE is now so integrated into the browser there is a specific DLL that
has not been correctly
registered in either Internet Explorer or Windows Explorer.
This is how we fix this.
Action Plan
**********
1. open "wordpad"
2. copy this text (below) into the "wordpad"
3. save the "wordpad" file as "IEreg.bat" to your desktop and then "double
click" to launch
regsvr32 comcat.dll /s
regsvr32 shdoc401.dll /s
regsvr32 shdoc401.dll /i /s
regsvr32 asctrls.ocx /s
regsvr32 oleaut32.dll /s
regsvr32 shdocvw.dll /I /s
regsvr32 shdocvw.dll /s
regsvr32 browseui.dll /s
regsvr32 browseui.dll /I /s
regsvr32 msrating.dll /s
regsvr32 mlang.dll /s
regsvr32 hlink.dll /s
regsvr32 mshtmled.dll /s
regsvr32 urlmon.dll /s
regsvr32 plugin.ocx /s
regsvr32 sendmail.dll /s
regsvr32 scrobj.dll /s
regsvr32 mmefxe.ocx /s
regsvr32 corpol.dll /s
regsvr32 jscript.dll /s
regsvr32 msxml.dll /s
regsvr32 imgutil.dll /s
regsvr32 thumbvw.dll /s
regsvr32 cryptext.dll /s
regsvr32 rsabase.dll /s
regsvr32 inseng.dll /s
regsvr32 iesetup.dll /i /s
regsvr32 cryptdlg.dll /s
regsvr32 actxprxy.dll /s
regsvr32 dispex.dll /s
regsvr32 occache.dll /s
regsvr32 occache.dll /i /s
regsvr32 iepeers.dll /s
regsvr32 urlmon.dll /i /s
regsvr32 cdfview.dll /s
regsvr32 webcheck.dll /s
regsvr32 mobsync.dll /s
regsvr32 pngfilt.dll /s
regsvr32 licmgr10.dll /s
regsvr32 icmfilter.dll /s
regsvr32 hhctrl.ocx /s
regsvr32 inetcfg.dll /s
regsvr32 tdc.ocx /s
regsvr32 MSR2C.DLL /s
regsvr32 msident.dll /s
regsvr32 msieftp.dll /s
regsvr32 xmsconf.ocx /s
regsvr32 ils.dll /s
regsvr32 msoeacct.dll /s
regsvr32 inetcomm.dll /s
regsvr32 msdxm.ocx /s
regsvr32 dxmasf.dll /s
regsvr32 l3codecx.ax /s
regsvr32 acelpdec.ax /s
regsvr32 mpg4ds32.ax /s
regsvr32 voxmsdec.ax /s
regsvr32 danim.dll /s
regsvr32 Daxctle.ocx /s
regsvr32 lmrt.dll /s
regsvr32 datime.dll /s
regsvr32 dxtrans.dll /s
regsvr32 dxtmsft.dll /s
regsvr32 WEBPOST.DLL /s
regsvr32 WPWIZDLL.DLL /s
regsvr32 POSTWPP.DLL /s
regsvr32 CRSWPP.DLL /s
regsvr32 FTPWPP.DLL /s
regsvr32 FPWPP.DLL /s
regsvr32 wshom.ocx /s
regsvr32 wshext.dll /s
regsvr32 vbscript.dll /s
regsvr32 scrrun.dll mstinit.exe /setup /s
regsvr32 msnsspc.dll /SspcCreateSspiReg /s
regsvr32 msapsspc.dll /SspcCreateSspiReg /s
exit
Thanks
and please let me know...
-- ~~ Mark Brown ~~ ~ Performance Support Specialist, ~ Microsoft Enterprise Platforms Support ~ This posting is provided "AS IS" with no warranties, and confers no rights. ~ Use of included script samples are subject to the terms specified at http://www.microsoft.com/info/cpyright.htm ~ Note: For the benefit of the community-at-large, all responses to this message are best directed to the newsgroup/thread from which they originated.
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