Re: Windows 2000 - Windows Explorer and IE Errors on Startup
From: George Hester (hesterloli_at_hotmail.com)
Date: 07/04/04
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Date: Sun, 4 Jul 2004 10:09:34 -0400
What the heck is vx2.dll? Where is that? Right-click choose Properties | Version tab. Who holds the copyright?
-- George Hester __________________________________ "zimmer_russell@hotmail.com" <anonymous@discussions.microsoft.com> wrote in message news:260e001c461cd$bc17c1c0$a401280a@phx.gbl... > Background: Russell G. Zimmer Email: > zimmer_russell@hotmail.com > > Dell Pentium III, T-450, Windows 2000, Service Pack 3. > > 2. Problems Encountered: > > > 1. Problem with Windows Explorer - This happens every > time I try to start Windows. > > Explorer.exe has generated errors and will be closed by > Windows. You will need to restart the program. > An error log is being created. > > Once the error log is created it restarts Windows, but > Explorer is still not working. If you try to bring up > Windows Explorer or Control Panel it starts the whole error > process all over again. > > > From Event Viewer > > Source Winlogon > Event ID: 1002 > > Description: > The shell stopped unexpectedly and Explorer.exe was restarted. > > > > > Steps taken to resolve the problem: > > 1. Ran Windows Update - Rebooted System > 2. Ran Virus Scan with Norton Antivirus - No viruses detected > 3. Downloaded and installed Windows 2000, Service Pack 4 - > Rebooted System > 4. Reinstalled Explorer.exe application after stopping the > process - Rebooted System > 5. Turned off Norton AV Real-time virus protection - > Rebooted System > > All steps still yield the same results above. I am at wits > end to come up with a fix. > > > 2. Problems with Internet Explorer 6 SP1 > > Every time I try to start IE6, it gives me the following: > > Microsoft Internet Explorer has encountered a problem and > needs to close. We are sorry for the convenience. It then > gives you choices to either Send Error Report or Don't Send > Plus a check box to Restart Internet Explorer. > > I have to Send Error Report in order to get rid of the box > and uncheck the restart. > > From Event Viewer: > > Source: Microsoft Internet > EventID: 1000 > Descripiton: > The description for EventID (1000) in Source (Microsoft > Internet Explorer) cannot be found. The local computer may > not have the necessary registry information or message DLL > files to display messages from a remote computer. The > following information is part of the event: iexplore.exe, 6 > .0.2800.1106, vx2.dll, 0.3.0.6, 0000eeea. > > Steps taken to resolve this problem: > > 1. Restarted it several times. > 2. Downloaded IE6, SP1 and reloaded - Rebooted System > > Even with the reload, it still comes up with an error. >
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