Re: Windows explorer won't start for nonadministrator accounts

Tech-Archive recommends: Speed Up your PC by fixing your registry

From: dc (olekingcole_at_excite.com)
Date: 06/11/04 

Date: Fri, 11 Jun 2004 02:38:37 GMT

First look at the Google search
http://www.google.com/search?hl=en&ie=UTF-8&q=WINLOGON.EXE++virus

W2K doesn't natively use msconfig.exe. Have you installed the XP version?
If it is just the power user account of one user, set up another user account and
then delete the old own in the control panel/users and passwords.

If you have other issues and are not perfectly sure that you have NO infection or
could have contracted foreign files do this. First run an online virus scan at this
URL, http://securityresponse.symantec.com/ . If you do not find anything go to step
two. If you find anything, be careful to print out a fix *** and do exactly what
they say to do all in the exact order, or it will be back with a vengeance.

Now we are going to do an Inplace Upgrade Installation. This will not change your
data. Use this URL as a guide http://support.microsoft.com/default.aspx?kbid=292175.
To do this, shut your computer down after printing this. Start your computer, and
start tapping the "delete" key to enter the BIOS. Once in change the First Boot
Device to CD-ROM and place your W2K install CD in the tray. Power the computer down.
Start the computer, and start tapping the spacebar (any key is okay) and when the
posting gets to looking for the boot device it will go into loading the files that
are contained on the four boot diskettes, but faster. At the completion you will be
asked to choose the setup of repair. Choose the setup installation. Go through the
other questions, and when you are asked the second time if you want to continue with
a new install or a "repair" choose REPAIR. It will reload your operating system.
Afterward you will need download SP4 and all of the hotpatches you need to run your
computer (that doesn't mean choose all of them). Only download the hotpatches that
you need. Most all of the Security Patches. You can ask in this forum which
hotpatches are problematic. After you are through with the Installation, go back
into the BIOS and replace the original First Boot Device.

If you use I.E. and O.E., it wouldn't hurt to download and install it over the top.
Sometimes it takes doing that twice to completely get this refreshed. And of course
do a Windows Update at http://v4.windowsupdate.microsoft.com/catalog/en/default.asp
and make sure all Security Updates are installed.

If you are not completely safe with AVP, firewall, and malware removing software,
you may want to look at www.spychecker.com and d/l and install an AVP like the one
from grisoft called AVG (they have a free version), Zone Alarm (there is a free
version), AdAware (be careful to understand the files that your are "quarantining",
and SpyBot S&D. These are not mandatory, but they are the easiest way to keep data
miners, and other nasty things off your machine.

"Fred Ma" <fma@doe.carleton.ca> wrote in message
news:40C90C8D.2BB992B0@doe.carleton.ca...
Hello,

I've corrupted my newly installed Windows 2000 installation somehow.
When I log into a power-user account, I get a blue screen without any
taskbar or desktop icons. Right-click doesn't give a context menu. I
can do Ctrl-Alt-Del to get the task manager; there are no suspicious
processes. From the task manager, I launch a cygwin window (or
msconfig, or anything else that can be launched from a command line).
If I try to launch explorer, I see it momentarily on the task list,
then it disappears.

I tried creating a new power-user account, but it doesn't fare any
better. Upon searching the web, I tried "sfc /purgecache". After
rebooting, I see WINLOGON.EXE taking up half the processor capacity if
I log in as administrator. However, explorer still doesn't run if I
log in as power-user (but neither does WINLOGON.EXE take up a good 50%
of the CPU).

As well, I also tried a windows repair, but that didn't solve the
problem. Can anyone suggest further fixes? I cringe at reinstalling
windows. The reinstallation process takes one night, but it takes a
number of days to reinstall everything else after that, and to
customize the tools and work environment

Fred 

--
Fred Ma
Dept. of Electronics, Carleton University
Ottawa, Ontario, Canada
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