RE: Win2000 HD stopped to register. How can I save data?

From: Jason Hall [MSFT] (v-jashal_at_online.microsoft.com)
Date: 06/09/04 

Date: Wed, 09 Jun 2004 21:40:46 GMT

--------------------
>From: chiropter <chiropter@home.com>
>Subject: Win2000 HD stopped to register. How can I save data?
>Date: Wed, 09 Jun 2004 03:52:11 -0500
>
>My almost new Maxtor 100GB HD loaded with Win2K as OS suddenly stopped
>registering, that is, it is not recognized by the machine. The error
>messages appearing at start say that it could be viruses and that if so,
>run avirus scanner. Because this incident happened shortly after I tried
>to fix IE6 problem by running virus/spyware remover software, it is more
>than likely that this is indeed virus infection.
>When I started the computer with W2K pro CD, a program automatically
>started. I first thought it would fix the problem, but when the program
>displayed partition data, it said there was only one 72MB partition. I
>was afraid that if I continue, it will wipe out all the data on the HD,
>namely, it would be the same thing as to reformat and install Win2K on a
>new HD. So I stopped.
>Now how can I scan for viruses on a HD which is not recognized by the
>machine as the error message recommend? What the error message want me
>to do exactly?
>Is there a way to fix OS without wiping out the data on the HD?
>
-----------------------

By "not recognized by the machine", do you mean that the drive does not
register in the POST when the machine first boots up?
  - If so, then check/switch your hard disk cable and
cross-your-fingers....if this doesn't work than it very possibly could be
that your hard drive is physically pooched

If it is recognized by the BIOS, as indicated in the POST screen, then boot
to the Recovery Console (Q216417: "HOW TO: Install the Windows Recovery
Console")
- Run chkdsk /r to check for disk errors
- Run FIXMBR to resolve Master Boot Record corruption
See Q229716: "Description of the Windows 2000 Recovery Console" for a
complete listing of commands available 

-- 
~~ JASON HALL ~~
~ Performance Support Specialist,
~ Microsoft Enterprise Platforms Support
~ This posting is provided "AS IS" with no warranties, and confers no 
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