RE: system crash
From: Jason Hall [MSFT] (v-jashal_at_online.microsoft.com)
Date: 06/09/04
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Date: Wed, 09 Jun 2004 16:39:01 GMT
--------------------
>Sender: "Jim" <anonymous@discussions.microsoft.com>
>Subject: system crash
>Date: Wed, 9 Jun 2004 08:33:53 -0700
>
>What are the possible causes of my system freezing up. I
>am running windows 2000 Pro. The system freezes have been
>happening mor and more frequently. Thanks
>
---------------------
There are countless causes for this. Here are some steps to combat the most
common.....
** Viruses: Scan for viruses using the latest available definition file for
your antivirus software (or use one of the online tools)
** Sypware/Adware: Scan for non-virus malware using a program like AdAware
or Spybot
** System File Corruption: Run the System File Checker (start > run > sfc
/scannow)
** Outdate/Corrupt drivers: Update all drivers possible (this includes
drivers installed by antivirus and backup software)
** Faulty drivers: Update all drivers possible. Removing non-essential
devices and drivers for troubleshooting purposes can also be considered
I hope that some of this helps. There is not much else you can try, except
for repairing or reinstalling your OS, or debugging a memory dump.
-- ~~ JASON HALL ~~ ~ Performance Support Specialist, ~ Microsoft Enterprise Platforms Support ~ This posting is provided "AS IS" with no warranties, and confers no rights. ~ Use of included script samples are subject to the terms specified at http://www.microsoft.com/info/cpyright.htm ~ Note: For the benefit of the community-at-large, all responses to this message are best directed to the newsgroup/thread from which they originated.
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