Re: Hotmail pop-ups?

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Danny Mingledorff (danny_at_work.mi)
Date: 05/26/04


Date: Wed, 26 May 2004 14:27:57 -0400

In your original post you stated that you ran anti-spyware programs and they
show nothing. Which programs are you running, and have you checked for the
latest updates?

Are you running a firewall?

Have you applied the MS security patches?

Yes, these are pretty basic options, but sometimes we overlook some of the
simple things, like one of my users who disabled his AV updating and then
got miffed when his laptop melted down.

"Helianthus Annuus" <anonymous@discussions.microsoft.com> wrote in message
news:12e8f01c4433b$3df45250$a501280a@phx.gbl...
> I log into my Hotmail email and I get a pop-up advertising
> YourGiftCards.com and I'm thinking to myself, "Doesn't
> Microsoft frown on pop-ups?" I mean, I know my Hotmail is
> free to use; I have banner ads towards the top which I
> don't mind (Microsoft/MSN have to be paid just like
> everyone else), but pop-ups are a bit much, no?
>
> I posted this on another thread and someone suggested I
> had malware/spyware/adware on my computer. LMAO, sorry,
> but that can't be the case because #1. I ran anti-spyware
> programs and I'm clean and #2. What possible
> spyware/adware would target me for a pop-up ONLY when I
> log into Hotmail? That's a pretty stupid spyware program
> to create!
>
> I never get pop-ups from any other website unless
> I'm "expecting" it (Google.com never gives you a pop-up,
> for example, whereas ESPN.com or PCWorld.com do). Thus,
> Hotmail, whenever I log in, subjects me to a pop-up which
> I'm expecting (for about a year now). Yahoo! email doesn't
> do this, so why does Microsoft/MSN feel it necessary to do
> so?
>
> I've written "Customer Support" twice and I get the same
> canned response (edited for your sanity): "Thank you for
> writing to Hotmail Technical Support. I understand the
> inconvenience you are facing in accessing your Hotmail
> account as you are receiving a Mail page. I'll guide you
> in this matter. With regards to your concern, I checked
> your account (xxxxxxxx@hotmail.com) and it appears to be
> functioning fine. I noticed that you are receiving an MSN
> Extra Storage advertisement page which is preventing you
> from accessing your account. The Mail page you are
> referring would be most probably the MSN Extra Storage
> advertisement page. However, if you are not referring to
> the above page, please reply back to this email with a
> detailed description of what you see when you sign into
> your account."
>
> First of all, I'm NOT receiving a Mail page or an MSN
> Extra Storage advertisement page or whatever they are
> talking about, and it's not "preventing [me] from
> accessing [my] account." I'm receiving a pop-up for
> a "Free $50 Gift Card" from YourGiftCard.com; secondly,
> when I DO "reply back" to this canned email reply from
> Customer Service, I receive the exact SAME reply again
> from Customer Service. Am I communicating with a bot or a
> real person through Customer Service? Seems like an
> automated reply bot to me!
>
> If MSN/Microsoft want to send me a pop-up when I log into
> my free Hotmail email account, fine, but at least own up
> to it!!!
>
> Is anyone else having this pop-up or is it just me?



Relevant Pages

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