RE: Win2k Problem

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From: Jason Hall [MSFT] (v-jashal_at_online.microsoft.com)
Date: 05/24/04


Date: Mon, 24 May 2004 16:44:51 GMT


--------------------
>Sender: "A Riaz" <anonymous@discussions.microsoft.com>
>Subject: Win2k Problem
>Date: Mon, 24 May 2004 08:48:36 -0700
>X-Tomcat-NG: microsoft.public.win2000.general
>
>Hello everyone,
>
>I'm a tech support at a school. Recently I have come across
>couple of Win2k Pro machines that are behaving in a weird
>but identical manner. I'll just go ahead and write down the
>symptoms in here:
>
>- Internet explorer doesn't open up a new window if a
>hyperlink requires a new popup window.
>
>- Control panel displays its content on the left part of
>the window where Microsoft Windows logo is suppose to show up.
>
>- Add/Remove Programs applet doesn't open up correctly
>
>- MS word gives an error saying something like can't link
>to the document or something similar.
>
>- We use MacAfee Antivirus at school. It stops responding.
>If you run the update, it says that update service cannot
>be initialized.
>
>- All the above problems go away if the computer is
>restarted. And they come back again after a day or so.
>
>Above mentioned symptoms/problems are the one that I
>detected while trying to rescue the computer. After
>restarting the computer if I run the antivirus, no
>infections are revealed. I have been searching around on
>the web and have also discussed the problem with couple of
>people but can't find a solution. I would really appreciate
>if someone could help me out or point me in the right
>direction.
>
>Thanks,
>
>Riaz
>
>
---------------------

You might want to try out hotfix 834010. You can contact Microsoft Support
for this free hotfix.

-- 
~~ JASON HALL ~~
~ Performance Support Specialist,
~ Microsoft Enterprise Platforms Support
~ This posting is provided "AS IS" with no warranties, and confers no 
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