RE: IDE error

Tech Tip: Click here to run a free scan for Windows Errors and optimize PC performance

From: Jason Hall [MSFT] (v-jashal_at_online.microsoft.com)
Date: 05/20/04


Date: Thu, 20 May 2004 14:38:29 GMT


--------------------
>Content-Class: urn:content-classes:message
>From: "Carl Gross" <anonymous@discussions.microsoft.com>
>Sender: "Carl Gross" <anonymous@discussions.microsoft.com>
>References: <c9f801c438fd$0c274cc0$a501280a@phx.gbl>
<N$S5HWQOEHA.2224@cpmsftngxa10.phx.gbl>
<e4e201c43c5a$c41266c0$a501280a@phx.gbl>
<FjKEvSOPEHA.3996@cpmsftngxa10.phx.gbl>
>Subject: RE: IDE error
>Date: Wed, 19 May 2004 11:29:15 -0700
>
>The machine generated a file system structure error and
>said it was corrupt and unusable. Event ID: 55.
>
>Shortly after that, the machine posted a new bugcheck
>error: 0x00000024 with an Event ID: 1001.
>
>I think your idea of third party drivers might be really
>close to the mark. I have the driver disk that came with
>the motherboard. Should I use it?
--------------------

>From
http://msdn.microsoft.com/library/default.asp?url=/library/en-us/ddtools/hh/
ddtools/bcintro_3dkj.asp .............
*********
Bug Check 0x24: NTFS_FILE_SYSTEM
The NTFS_FILE_SYSTEM bug check has a value of 0x00000024. This indicates a
problem occurred in ntfs.sys, the driver file that allows the system to
read and write to NTFS drives.

Cause
One possible cause of this bug check is disk corruption. Corruption in the
NTFS file system or bad blocks (sectors) on the hard disk can induce this
error. Corrupted SCSI and IDE drivers can also adversely affect the
system's ability to read and write to disk, thus causing the error.

Another possible cause is depletion of nonpaged pool memory. If the
nonpaged pool memory is completely depleted, this error can stop the
system. However, during the indexing process, if the amount of available
nonpaged pool memory is very low, another kernel-mode driver requiring
nonpaged pool memory can also trigger this error.
***********

To resolve file system issues: Boot to the Recovery Console and run chkdsk
/r
To resolve file corruption issues: Run SFC /SCANNOW from the cmd line

-- 
~~ JASON HALL ~~
~ Performance Support Specialist,
~ Microsoft Enterprise Platforms Support
~ This posting is provided "AS IS" with no warranties, and confers no 
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